Responsibilities:● Develop and execute comprehensive social media strategies to enhance brand visibilityand engagement.● Expertly managed and delivered positive results to 100+ clients from top-tier countries.● Manage and oversee the day-to-day operations of social media accounts across various platforms, including but not limited to Instagram, and LinkedIn.● Create, curate, and schedule engaging content that aligns with the Product’s' brand voice,industry trends, and target audience preferences.● Managed social media accounts for a diverse clientele, specializing in ORM strategies.● Implemented strategic content curation and creation, aligning with brand identity and target audience preferences.● Conduct thorough social media audits and competitor analysis to identify opportunities forgrowth and improvement.● Collaborate with cross-functional teams, including content creators, designers, andaccount managers, to ensure cohesive and integrated campaigns.● Adept at building and leading high-performance teams, and utilizing tools like Slack, Basecamp, and ChatGPT to streamline operations.● Client communication management.● Stay abreast of industry trends, algorithm changes, and emerging social media platformsto propose innovative strategies and tactics.● Monitor and analyse key performance indicators (KPIs), providing regular reports andinsights to stakeholders on the effectiveness of social media campaigns.● Implement social media campaigns, targeting optimisation, and performance tracking.● Respond promptly to service inquiries, messages, and emails demonstratingexcellent customer service and community management skills.● Keep up-to-date with the latest industry trends, best practices, and platform updates tocontinuously enhance the agency's social media offerings.● Proficient in utilizing ChatGPT to enhance efficiency.

Responsibilities:• Managed social media accounts for diverse clientele, specializing in ORM strategies.• Implemented strategic content curation and creation, aligning with brand identity and target audience preferences.• Monitored social media channels for brand mentions, reviews, and comments, promptly addressing customer inquiries, concerns, and feedback to maintain positive brand sentiment.• Conducted regular performance analysis and reporting, tracking key metrics such as reach, engagement, and conversion rates.• Managed social media platforms to improve traffic and sales conversions for clients which led to 2x followers growth• Collaborated with cross-functional teams and managed a team of 7 interns• Designed and planned monthly social media calendars and content for social media posts• Content creation for agency clients.

Responsibilities:• Revamped some business pages on Instagram, which has led to over 70K followers• Acquisition of 6 new clients by the process of cold mailing and direct messaging• Increased overall engagement on niche-based profiles by 50% by targeting competitor's audience• Managed Instagram and Facebook handles for 10 clients and worked on overall engagement• Content creation for local vendors.

Responsibilities:• Cold Calling.• Interact with parents & rapport building.• Product Presentation.• Manage Leads using CRM (Leadsquared).• Achieve weekly & monthly sales targets.

Sales B2C