Service Manager
Zain Motors Kasaragod
Kasaragod, Kerala
• Effectively lead and manage team members including service advisors, supervisors, and technicians to ensure the corporate goals are being carried out.• Offer an impeccable service to the customers by maintaining a superior relationship and ensures their concerns and complaints sort out quickly.• Develop the business by implementing new innovating ideas such as service campaigns, festive offers, Annual maintenance contracts which turns more customers reporting for the service. • Improve the technician productivity by close monitoring their current performance level, provide rewards for achieving the targets, Train and develop regularly and setting up a standard working environment. • To ensure the company follows industry regulations, law and other restriction and safety.• Effective communicating to the employees, dividing the work by matching skills, plan and schedule the workshop actively.