Jayesh Samant Email & Phone Number

Mumbai, Maharashtra, India

• Spearheaded a team of 52 software developers, driving the digital transformation of the Consumer Services area and realizing an 86% automation rate in the complaint resolution process.• Achieved and sustained 99.95% uptime for all portfolio applications through effective maintenance for 2 consecutive years.• Formulated the product roadmap by analyzing data trends, studying operational processes, and evaluating regulatory requirements.• Ensured alignment among cross-functional… Show more • Spearheaded a team of 52 software developers, driving the digital transformation of the Consumer Services area and realizing an 86% automation rate in the complaint resolution process.• Achieved and sustained 99.95% uptime for all portfolio applications through effective maintenance for 2 consecutive years.• Formulated the product roadmap by analyzing data trends, studying operational processes, and evaluating regulatory requirements.• Ensured alignment among cross-functional teams by leading agile scrum ceremonies, overseeing stakeholders interactions and management communications.• Proactively administered the budget by accurately forecasting manpower and infrastructure requirements well in advance.• Minimized dispute resolution turnaround time to 2 days, achieving a 3% reduction in manpower. Show less

Mumbai, Maharashtra, India

• Spearheaded a team of 52 software developers, driving the digital transformation of the Consumer Services area and realizing an 86% automation rate in the complaint resolution process.• Achieved and sustained 99.95% uptime for all portfolio applications through effective maintenance for 2 consecutive years.• Formulated the product roadmap by analyzing data trends, studying operational processes, and evaluating regulatory requirements.• Ensured alignment among cross-functional… Show more • Spearheaded a team of 52 software developers, driving the digital transformation of the Consumer Services area and realizing an 86% automation rate in the complaint resolution process.• Achieved and sustained 99.95% uptime for all portfolio applications through effective maintenance for 2 consecutive years.• Formulated the product roadmap by analyzing data trends, studying operational processes, and evaluating regulatory requirements.• Ensured alignment among cross-functional teams by leading agile scrum ceremonies, overseeing stakeholders interactions and management communications.• Proactively administered the budget by accurately forecasting manpower and infrastructure requirements well in advance.• Minimized dispute resolution turnaround time to 2 days, achieving a 3% reduction in manpower. Show less

Thane, Maharashtra, India

• Successfully executed 3 multi-million dollar Oracle Siebel CRM & OBIEE implementation projects within established timelines and budget constraints.• Orchestrated a process re-engineering project spanning sales, service, and spares verticals, leading to a 75% reduction in paperwork.• Implemented seamless integration of CRM platforms with other Order Lifecycle Management applications, boosting the efficiency of order book management, stock tracking, and supply chain processes.

Andheri

Understand user’s analytical requirements, developing data models, developing SQL queries, scheduling SQL jobs.

Pune

• Studied changes in Basel norms issued by FSA and designed technical specifications to implement change in regulatory asks over data warehouse.• Ensured compliance to regulatory requirements by analyzing impact of changes in Basel norms changes on the data warehouse.• Designed ETL processes to facilitate the seamless integration of regulatory changes to HSBC's global credit risk reporting application.• Documented comprehensive requirements and tested outcomes to ensure the… Show more • Studied changes in Basel norms issued by FSA and designed technical specifications to implement change in regulatory asks over data warehouse.• Ensured compliance to regulatory requirements by analyzing impact of changes in Basel norms changes on the data warehouse.• Designed ETL processes to facilitate the seamless integration of regulatory changes to HSBC's global credit risk reporting application.• Documented comprehensive requirements and tested outcomes to ensure the robustness and accuracy of the implemented solutions.• Demonstrated expertise in regulatory compliance analysis and a thorough understanding of the regulatory frameworks governing the financial industry.• Collaborated with cross-functional teams to ensure alignment with business objectives and the successful integration of regulatory changes. Show less

Lower Parel, Mumbai

• Served as a Business Analyst on the e-governance initiative SEZ Online, specializing in transforming import-export processes into comprehensive business requirements.• Played a key role in the digital transformation of import-export processes, contributing to the development of efficient and streamlined business requirements.• Prepared test cases and test data, conducting thorough functional and regression testing of the application to ensure its reliability and… Show more • Served as a Business Analyst on the e-governance initiative SEZ Online, specializing in transforming import-export processes into comprehensive business requirements.• Played a key role in the digital transformation of import-export processes, contributing to the development of efficient and streamlined business requirements.• Prepared test cases and test data, conducting thorough functional and regression testing of the application to ensure its reliability and performance.• Demonstrated proficiency in end-user training, facilitating the seamless adoption of the newly rolled out system and ensuring a smooth transition for all stakeholders.• Contributed to the success of SEZ Online by combining business analysis skills with a focus on user training and system adoption. Show less

Mumbai, Maharashtra, India

• Served as a Senior Executive in Finance and Accounts, overseeing a Facility Management project.• Handled billing and invoicing processes, ensuring accuracy and timeliness in financial transactions.• Effectively managed vendors, cultivating positive relationships and skillfully negotiating terms to optimize project costs.• Led reconciliations of financial accounts• Worked on financial reporting, providing insights into project financial health and contributing to strategic… Show more • Served as a Senior Executive in Finance and Accounts, overseeing a Facility Management project.• Handled billing and invoicing processes, ensuring accuracy and timeliness in financial transactions.• Effectively managed vendors, cultivating positive relationships and skillfully negotiating terms to optimize project costs.• Led reconciliations of financial accounts• Worked on financial reporting, providing insights into project financial health and contributing to strategic decision making. Show less

Master In Management Studies, Finance

Master Of Business Administration - Mba, Finance

Masters In Management Studies (Mms), Finance