Content Ambassador for Revenue Operations Alliance

Enable driving strategic revenue growth and operational excellence. Great track record of optimizing processes, maximizing revenue, and fostering cross-functional collaboration. Also excel in leading high-performance teams and delivering exceptional results.Key Responsibilities:• Enable Revenue Strategy Activities: Spearhead the development and execution of revenue growth strategies, including pricing optimization, customer segmentation, and market expansion.• Sales Operations: Streamline sales processes, Design and implement Organizational CRM (Salesforce). Enhance and Implement CRM improvement. Establish KPIs to enhance sales team performance.• Data Analytics: Utilize data-driven insights to make informed decisions, forecast revenue trends, and identify opportunities for revenue enhancement. Implemented data analytics tools that led to improvement in forecasting accuracy.• Cross-functional Collaboration: Foster alignment between Sales, Marketing, Finance, and Customer Success teams to ensure a unified approach to revenue generation and customer satisfaction.• Team Leadership: Mentor and manage a high-performing Revenue Operations team, promoting professional growth and achieving goals consistently.• Technology Integration: Implement cutting-edge revenue operations technologies, such as CRM platforms, analytics tools, automation solutions, and other sales enablement technologies such as ZoomInfo SalesOS, Outreach to optimize processes and increase efficiency.• Budget Management: Successfully manage the revenue operations budget, ensuring cost-effectiveness and resource allocation to drive ROI.• Continuous Improvement: Champion a culture of continuous improvement, proactively identifying and addressing operational inefficiencies to enhance revenue generation and profitability.

Drive operational excellence and build and develop offshore project management team. Drive effective collaboration between offshore and onshore project management teams, optimizing processes, and fostering cross-functional collaboration.Key Responsibilities:• Strategic Project Management: Lead the development and execution of project management strategies, ensuring alignment with organizational goals and objectives. Oversee a portfolio of projects, in project delivery timelines and quality.• PMO Leadership: Establish and manage the offshore Project Management Office, including the selection and implementation of project management methodologies, tools, and best practices. • Operational Efficiency: Streamline and optimize operational processes across departments, utilizing PMP methodologies and automation tools.• Cross-functional Collaboration: Foster collaboration and communication between project teams, stakeholders, and departments to ensure project success and alignment with strategic objectives.• Team Development: Mentor and guide a high-performing team of project managers, analysts, and operations professionals, nurturing professional growth and achieving departmental goals consistently.

Project/Program Management:Manage multiple client accounts and ensuring 100% compliance to contractual agreements.Effectively coordinate with project stakeholders across various time zones (US, Europe, APAC, Australia) and management of their inter-dependencies including oversight of any risks and issues arising.Design, plan and implement business solutions and build project environment that will enable proactively monitoring of progress and resolve issues by initiating appropriate corrective actions.Define project/program governance both internal and external to report project progress to project stakeholders and sponsors in an agreed frequencyManage project budget by monitoring and reporting expenditure and costs against delivered and realized benefits as the program progressesEnsure the delivery of services is of appropriate level of quality, on time and within budget, in accordance with the program plan and program governance arrangementsManaging third party (Vendor Management) activitiesWork as business change manager to ensure seamless transition at project kick-off and during new business as usual phasesMaintain projects/programs audit ready at all times. At the current organization projects are subject to audit from global Pharma Regulatory Authorities (such as FDA, MHRA, TGA, CDSCO, etc.),  Organizational Certification Bodies (such as CMMI, BSI, etc.), and Client Audits.Business Solutioning:Responding to Request for Information/Proposals (RFI/RFP)Coordinate with various organizational stakeholders for relevant responses required for drafting proposalsLiaise with organizational Commercial Analytics team to conduct market intelligence (both primary and secondary) targeting client requirement. This enables the solution team to provide the competitive solution for the RFI/RFPAnalyzing the RFP and prepare report of common understanding of client requirement and developing a comprehensive business solution

Responsible for high client satisfaction for all milestone deliveries vis-à-vis quality and accuracy of delivery, timeliness, and efforts . Manage project profitability and responsible to build capabilities and processes, and develop the team to execute on these plans. Responsible to select and develop intensive induction, training methods for entry-level resources to be independently productive in the shortest possible time

Responsible to manage the team assigned to review the content for writing quality, client-appropriate style and scientific accuracy as per client expectations for all projects and review the same for quality.Oversee the project utilization to ensure that a high profit is achieved through high efficiency in editing, reducing the number of hours

Provide day-to-day operational guidance to editorial team.Responsible to ensure delivery meets agreed quality standards and other SLAs