In my role as Manager - Presales at Brigade Group, I lead the development and execution of strategic plans that align with our sales and marketing goals. I manage and mentor a team of presales executives, ensuring they are well-prepared to support the sales process.I collaborate with the marketing team to optimize presales strategies and campaigns, based on market trends and customer insights. My focus is on building strong client relationships, understanding their needs, and offering tailored solutions to drive conversions.I oversee the creation of proposals and presentations, highlighting our projects' unique selling points. Additionally, I ensure the smooth operation of presales activities, from inquiry responses to site visits.A key part of my role is maintaining and advancing our technology infrastructure, bringing in innovative solutions to enhance efficiency.Furthermore, I prepare comprehensive reports and presentations for senior management, summarizing presales activities, performance metrics, and providing key insights to inform strategic decision-making and continuous process improvement.

Strategic Planning: Develop and implement strategic plans for the presales department to align with the company's sales and marketing objectives.Team Leadership: Lead and mentor a team of presales executives, providing guidance, support, and training to ensure their effectiveness in supporting the sales process.Campaign Optimization: Collaborate with the marketing team to analyze market trends, customer preferences, and competitor activities to optimize presales strategies and marketing campaigns.Customer Engagement: Build and maintain strong relationships with potential clients, understanding their needs, addressing their concerns, and providing tailored solutions to drive sales conversions.Product Knowledge: Stay updated on the company's projects, product offerings, pricing structures, and market positioning to effectively communicate value propositions to prospective customers.Proposal Development: Oversee the creation of compelling proposals, presentations, and other sales materials to showcase the unique selling points of the company's projects and services.Sales Support: Provide support to the sales team by coordinating presales activities, responding to inquiries, arranging site visits, and facilitating the sales process to ensure a seamless customer experience.Data Analysis: Utilize data analytics tools to track and analyze key performance metrics, including lead generation, conversion rates, and sales pipeline, to identify areas for improvement and optimization.Process Improvement: Continuously evaluate and refine presales processes and procedures to enhance efficiency, effectiveness, and customer satisfaction, driving overall departmental performance.Reporting and Communication: Prepare regular reports and presentations for senior management, summarizing presales activities, performance metrics, and key insights to inform decision-making and strategy development.

1. Managed a team of up to 150 consultants with the assistance of 7-8 team leaders, fostering collaboration and productivity within the group.2. Oversaw the implementation of corrective actions based on daily data analysis, demonstrating autonomy in decision-making while receiving minimal supervision from the TS Lead.3. Prioritized the safety and cohesion of the work environment, effectively delegating responsibilities among team members to optimize performance.4. Spearheaded recruitment efforts, team management, coaching, and handling duties to ensure a cohesive and high-performing team.5. Demonstrated a strong focus on data-driven decision-making and took proactive measures to address issues with minimal oversight.6. Developed insightful data analyses to provide strategic direction to the business, leveraging information to guide the team towards success.

Monitoring and handling CSA team of 15+ employees into a Fund Raising Process. Setting monthly & weekly targets for team members and motivating them to reach the benchmark. Managing daily sales report to be sent to the management and client. Operational Management: Managing the floor and adherence to schedule. Conducting timely performance review with Agents. Managing Attrition, Shrinkage, Rostering, Leave Management, etc. Identifying the training needs & coaching individual team member with regards to target related objectives. Recruit, Coach and Training for new hiring within the team.