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Jaye Thomas Email & Phone Number

Chief Executive Officer at Contact Management Partners, LLC
Location: Franklin, Tennessee, United States 6 work roles 3 schools
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Current company
Contact Management Partners, LLC
Role
Chief Executive Officer
Location
Franklin, Tennessee, United States

Who is Jaye Thomas? Overview

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Quick answer

Jaye Thomas is listed as Chief Executive Officer at Contact Management Partners, LLC, based in Franklin, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Jaye Thomas.

Jaye Thomas previously worked as Chief Operating Officer at Espyr and Managing Director, Global Contact Centers, Global Business Services at Deloitte & Touche Tomatsu Services Inc. Jaye Thomas holds Certificate, Artificial Intelligence: Strategies For Leading Business Transformation from Northwestern University.

Profile bio

About Jaye Thomas

Senior operations and business transformation executive with a proven history of driving profitable growth and expanding client relationships. Expertise includes setting effective strategic direction, successfully selling services, building a platform for consistent operational execution, proactively developing talent, and creating a culture of innovation and continuous improvement. Proven experience across healthcare, insurance, consumer services, professional services, wireless, and technology industries.

Current workplace

Jaye Thomas's current company

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Contact Management Partners, LLC
Contact Management Partners, Llc
Chief Executive Officer
6 roles · 30 years

Jaye Thomas work experience

A career timeline built from the work history available for this profile.

Chief Executive Officer

Current
Contact Management Partners, Llc

A boutique firm providing business management consulting, and call center / business process outsourcing solution delivery services. We pride ourselves on delivering custom, simple, solutions that provide our clients with an exceptional return on investment, and their customers with a consistent, and positive experience. We believe that the foundation for a successful business relationship is built upon the consistent delivery of promised results and a proactive, and collaborative commitment to working with each client, to make his or her business better. We do not take business for granted and will continue to earn our place as a trusted partner one "moment of truth" at a time.

2008 - Present ~18 yrs 7 mos

Chief Operating Officer

Espyr

Marietta, Ga, Us

A technology-enabled mental health solutions organization offering comprehensive Worksite services, including counseling, employee assistance and well-being programs, health and leadership coaching, and mental health consulting. Serving federal and state government agencies, commercial clients, PEOs, and brokers.

Mar 2023 - Jun 2024

Managing Director, Global Contact Centers, Global Business Services

Deloitte & Touche Tomatsu Services Inc

Responsible for the creation and management of a global shared services organization providing IT, Finance, Talent, and other service desk support to Deloitte professionals around the world. Provide strategic and operational leadership to Regional Leaders in the Americas, Asia-Pacific, and Europe Middle East and Africa to consistently deliver a distinctive customer experience, reduce costs, and proactively transform business operations to support Firm growth and strategic initiatives.

Jul 2017 - Mar 2023

Senior Vice President Of Operations

Asurion

Nashville, Tennessee, Us

Lead the organizations Customer Care operations during a period of exceptional growth. Lead claims processing, customer service, technical support, and roadside assistance groups in all facets of strategic planning, service operations, finance, and organizational development. My team was comprised of approximately 3,000 team members and 10,000 contractors located in North America. Served as a member of the company's Executive Team and reported to the CEO.

2004 - 2007 ~3 yrs

Senior Vice President Of Operations

Client Logic (Sitel)
2002 - 2003 ~1 yr

Vice President Of Operations

Apac Customer Services
1997 - 2001 ~4 yrs
3 education records

Jaye Thomas education

Certificate, Artificial Intelligence: Strategies For Leading Business Transformation

Northwestern University

Certificate, Artificial Intelligence: Implications For Business Strategy

Massachusetts Institute Of Technology

B.A., Pre-Law

University Of South Florida
FAQ

Frequently asked questions about Jaye Thomas

Quick answers generated from the profile data available on this page.

What company does Jaye Thomas work for?

Jaye Thomas works for Contact Management Partners, LLC.

What is Jaye Thomas's role at Contact Management Partners, LLC?

Jaye Thomas is listed as Chief Executive Officer at Contact Management Partners, LLC.

Where is Jaye Thomas based?

Jaye Thomas is based in Franklin, Tennessee, United States while working with Contact Management Partners, LLC.

What companies has Jaye Thomas worked for?

Jaye Thomas has worked for Contact Management Partners, Llc, Espyr, Deloitte & Touche Tomatsu Services Inc, Asurion, and Client Logic (Sitel).

How can I contact Jaye Thomas?

You can use AeroLeads to view verified contact signals for Jaye Thomas at Contact Management Partners, LLC, including work email, phone, and LinkedIn data when available.

What schools did Jaye Thomas attend?

Jaye Thomas holds Certificate, Artificial Intelligence: Strategies For Leading Business Transformation from Northwestern University.

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