Jaye Toler Email & Phone Number

United States

• Partnerpreneur / Self-Employed
• Business Owner (Partner) > Financial Services industry: Regional Vice President (Agency Owner); Primerica Inc. Over 120 Agents and ~600 Clients under Agency’s business leg
• Business Owner (Partner) > Retail industry: Owner; “Color Me Bilingual LLC” – Language-learning coloring and activity book company; 10 language-learning coloring books (8 languages + 2 variants), 1 Faith-based.
• Self-Employed > Entertainment industry: Comedic Artist – Performer & Show Producer. Solo and Collaborative acts. Event Host and Emcee. Comedy Stand-Up Special available on Amazon Prime Video and YouTube. Show Producer.
• Self-Employed > Freelance/Private industry: App & Website Tester, Copy Editor, Proofreader

Richmond, Virginia Area

VA State Judiciary IT industry.Responsibilities: PMO processes; Coordination of Project Implementations; Project Lead for variety of efforts simultaneously; Project Documentation (Charters, Requirements, User Manuals, Release Notes, Workflow Diagrams, LOEs); Progress Reports and Presentations; Meeting Facilitation; Testing; Liaise between all IT Team.

Richmond Area, Virginia

VA State Judiciary IT industry. EDMs and CMSs for all Court levels; Task delegation to other QA resources; Status Reports; Presentations; Test Case Creation & Execution, Defect Remediation Strategies, Requirement AnalysisResponsibilities: Implement and Oversee QA testing component of an IT team made up of Programmers, DB Admins and Business Analysts.

Richmond, Virginia Area

Scientific Research IT industry. Includes LIMSs for all aspects of laboratory informatics related to pharmacogenomics: clinical & molecular genetics testing, clinical chemistry, surgical pathology, DNA testing & forensics;.NET, Web ServicesResponsibilities: Manually Test functionally-complex Web apps utilized by a wide user community consisting of account.

Richmond, Virginia Area

Healthcare IT industry. Includes HISs, EHRs, Prior Authorizations, Eligibility Requests, Drug Comparisons, Denial/Authorization Letters, other healthcare-related software apps; Business Rules Engines processing;.NET and Java EE frameworks; OOP, SOA, IIS, Web Services, WCFResponsibilities: Manually test Web and PC-based applications used by internal and.

Richmond, Virginia Area

Banking/Financial Services IT industry. Includes interactive Voice Response Unit (VRU), Web & PC apps designed for credit card account software;.NET, Java EE, Oracle frameworks, Web ServicesResponsibilities: Manually test functions and experience in customer-facing telephony system servicing 250 million calls a year using Quality Center/Mercury.

Richmond, Virginia Area

Call Center. Specialty department that controls ALL new credit card products from test phase, through piloting, to production. Additionally, department accepts overflow calls from other areas; Small Business, Collections, Retention, General Customer Relations, Escalation, Investigative Solutions.Responsibilities: Manage customer acquisition and retention.

Richmond, Virginia Area

Retail (movie/game rental) industry.Responsibilities: Create effective schedules based on Employer/Employee needs and business demands; Supervise and Assign duties to Shift Leaders and Guest Service Reps; Recruit prospective employees & Terminate or Develop action plans for employees not meeting expectations; Accounts receivable/payable; Inventory control.