Jaye Johnson Email & Phone Number

United States

In various capacities (volunteer, contractor, advocate) - providing Youth Counseling/Coaching, Peer Counseling, Job Coaching to youth/adults in marginalized communities.Clients include: The Trevor Project, Ability One

Pet services, admin, home care.

Allentown, Pennsylvania, Us

•Serve as the first point of contact for all IT-related issues and requests, striving to resolve incidents at the first level whenever possible.•Systematically analyze and troubleshoot IT problems across hardware, software, and networks. Utilizing a comprehensive IT knowledge base, I quickly diagnose issues and apply practical solutions.• Proficiently manage a high volume of service tickets, prioritizing and escalating as necessary based on severity and business impact.• Meticulously document all IT issues and resolutions in the service management system for future reference and continuous learning.• Regularly liaise with other IT teams to ensure swift resolution of more complex issues that cannot be solved at the first level.• Assist in training new employees on our systems and processes to ensure a consistent approach to IT support across the organization.• Monitor and review system and process performance, suggesting improvements to drive efficiency and user satisfaction.• Provide exceptional customer service, ensuring that all users are treated with courtesy and respect, their issues are addressed promptly, and clear communication is always maintained.

San Francisco, California, Us

Grants Team, Research, & Data Science Team Support: Public Health Research & Admin Support Alongside UCSF Epidemiology Team. Used mathematical models, statistical analysis, and software simulations to investigate collective behavior of populations and communities, conveyed that information to our team of public health scientists, teaching physicians, medical students, and frontline essential workers.Key Contributions:Coding support, code and medical transcription, administrative support, and entry-level coding, reportage, and research.Via MS Access, executed SQL queries and retrieved/reported on data regarding regional Covid 19 cases and trendsProjects included Covid-19 tracking and reporting (internal and public-facing).Research of/publications involving data science, medical ethics, diversity/BIPOC interfacing with health care organizations, disease transmission dynamics, et al.Used tools like LaTex, Mathlab, Python, HTML, CSS, PHP, Gitlab/Github, Command Line familiarity (Linux, Windows, Windows, Chromebook/Linux OS, Alternative GUIs), Javascript, jQuery, and Tidyverse.Additional Responsibilities included scientific writing, grant writing and research, numerical simulation, and Wiki development.Alongside UCSF Colleagues, Covid-19 Data Hero Nominees (Dataheroawards.org) (2021)Data Entry & Transcription: Medical, Mental Health, Legal, Court, Media and General

Seattle, Wa, Us

World class support to Merchants selling on the Amazon platform.As Seller Support Associate the performed activities included: solving general system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Adhering a high service level agreements for phone and email, cases and chat

Genderfork is a supportive community for the expression of identities across the gender spectrum.

Studied Under Dr. Joe Vitale & Steve G. Jones, Certified via Statbrook Associates LLC

Independent Publishing Passionista! Creating and editing content in multimedia digital and traditional print publications. Contributing editorial work and co-mentoring writers and applicants in a team environment for companies such as oDesk Corporate Office, Ask.com, Yahoo, Associated Content, and Examiner.com.I provide à la carte, affordable content monetization, SEO content, and other B2B and B2C revenue generating services for traditional print and industry-standard digital publications as well as for artists, musicians, coaches, Internet marketers, eLearning and affiliate professionals, and you!From working with indie online bloggers to traditional print-only publications, if it has to do with communication, connection, and community, I'm on board!

As a working writer, artist and musician, I also coach and encourage others to be more creative and prolific. Love the joy that is your artistry, your work, your life!

Project Management. Admin. Assistance, Editorial Work, PR and MarketingFreelance Writer, Social Marketing Representative | Small Biz Owners & CoachesTranscriptionist: Lead Transcriptionist & Transcription Project ManagerFeature Article, News, and Reviews Contributor, Company Evangelist, Fashion News and Lifestyle Writer for Women's Magazines, Music Magazines, Healthy Living Publications, Websites for Size Positive / HAES Plus Size Living.Labors of Love/Duties include story selection, composition and editing, photo selection, touch-up and editing, and research, social networking, and publicity.Other topics and specialties include: Press Releases, About Us/FAQ/Contact Us Pages, Staff Bios - Articles about Relationships, Holistic Living, Health at Any Size, LGBTQ Affirming Advocacy. WGS/Fem2, Tech Updates with a Consumer Focus, Clothing/Art/Entertainment Reviews, Product Reviews, and More (Samples Available)

Transcription Project Management & Administration Writing/Editing: Press Releases, Original articles for web properties and unique web content creation (About Us and Content pages). Quality SEO Content Creation (relevant content, reviews, and news stories specific to one publication).Content Management: Moderation and curation of images and multimedia content for various web properties and forums.Transcription: Verbatim and edited transcription services dealing with academic, legal, medical, entertainment, and general subject matter, with and without timecodes.

It Certification Program, Information Technology

Media Studies - To Junior Year - Pomona College Claremont

Film Studies - Senior Status