" Manage a team of 5 IT staff from multiple offices/sites, 3 system engineers and 2 helpdesk staff, utilize our internal ticket sytem Servicenow. Engage, train and align team members with department and individual goals " Design, implement and manage all company's corporate physical and virtual infrastructure, EMC VNX san and HP storevirtual storage, vSphere with HP proliant and Cisco UCS hosts. Veeam for backup and DR solutions." Manage and support all company's retail store IT infrastructure and equipment, C&K systems NCR counterpoint POS." Develop, maintain and update IT related SOPs and polices to ensure compliances with all necessary regulations(hippa, pci and sox)" Configure, deploy and manage all company's endpoint devices, Comodo AV, MaaS360 MDM. Update all desktops and laptops images accordingly with WDS and MDT.

Manage local servers, network infrastructure for NYC office and east coast remote offices forover 1000 users using kaseya ticketing and remote sytem• Work with IT service vendor(Unisys) and VOIP vendor(WESTIPC) to integrate with localinfrastructure system.• Administer and maintain Cisco VOIP system, jabber, codecs for video conf.• Manage/Support a design studio team with all MAC environment, settings up OSX server andvtrak SAN, troubleshooting adobe cc suite and all MAC related software issues.Project: Manage, organize and design NYC office move, build out MDF and IDF, coordinate withcontractors for new circuit setup, setting up MPLS between offices, setup layer2-3 switchingwith cisco and Fortinet switches/firewalls, segregate vlans for all different devices. Building outall conference rooms with Cisco Video conf(sx80 codecs, VCS and CUCM) and wirelesspresentation system Christie Brio.

• Managing over 300 workstations and servers across all the offices(boston, nyc, London)• Migrating mail servers, mailboxes, public folders from MS exchange 03 -> 07• Virtualized most of production and DR servers via vmware converter, P2V all the servers.• Managing network equipments, cisco switches, ASA, assigning VLANs, port security MAC filter• Basic avaya phone system management, assigning extensions, voicemails and auto forward etc. for both digital and ip phones.• Setup and administrator blackberry enterprise server 5, deploying and troubleshooting blackberry apps. For non-blackberry devices, setup blackberry mobilefusion to connect through activesync for ms exchange mails.