Jay Evans Email & Phone Number

Scope of Technologies: Windows Server 2019, RHEL 7, RHEL 8, AWS (VPC, EC2, Network Firewall,WorkSpaces, Lambda, ALB/NLB, IAM), Active Directory, DNS. SCAP, STIG, PowerShellMember of a team responsible for the planning, implementation, and growth of the AWS cloudinfrastructure and applications. We build, release, and manage the configuration of production systemsusing a continuous integration and deployment methodology for server-based technologies.Work alongside engineering and operations teams to design and implement scalable software servicesand ensure necessary system security by using best in class cloud security solutionsPerform cloud assessments against industry best practices, aligning with DoD SRG model.Build automation to ensure security boundaries are maintained, user access is verifiable, and accountpolicies are enforced.Provide Tier 4 troubleshooting and solve problems across all platform and application domains.

Tampa, Florida, United States

Scope of Technologies: Windows Server 2019, 2016; SQL Server 2017; IIS, SSRS, AWS, Jenkins,Pulseway, Docker, Terraform, Ansible, PowerShell, Active DirectoryWorked as a key member of a team responsible for the planning, implementation, and growth of theAWS cloud infrastructure and applications. We built, released, and managed the configuration ofproduction systems using a continuous integration and deployment methodology for server-basedtechnologies.Worked alongside architecture and engineering teams to design and implement scalable softwareservices and ensure necessary system security by using best in class cloud security solutionsImplemented continuous integration/continuous delivery (CI/CD) pipelines and recommend process andarchitecture improvements.Troubleshot and solved problems across all platform and application domainsArchitect for Active Directory creating and supporting over 100 GPOs and developing over 4000 lines of PowerShell code for various automation activities for compliance and configuration managementAs a key member of the CCOE (Cloud Center of Excellence) created a 72 page report showing gaps and recommendations for a roadmap to cloud maturity.

Dallas/Fort Worth Area

Scope of Technologies: Windows Server 2012, 2016; SQL Server 2012, 2017; IIS, SSRS, AWS, Cloudberry, Cloudflare, Jenkins, PulsewayProvide technical support to Britannica Knowledge Systems customers running the Training Management System/Learning Management System, Fox. Focal point/Single Point of Contact for US-based customers in the transportation and aerospace industries. Support activities revolve around application and systems support for Fox on the Windows Server platform, Docker, IIS, SSRS, and SQL Server hosted on AWS as well as on-prem. Key Achievements:• Manage in a cost-effective manner cloud resources using the ParkMyCloud management tool• Provision and manage hosted solutions using the AWS Management Console• Create process documentation to reduce the need for T3/T4 resources for common tasks.• Develop scripts to reduce manual tasks using PowerShell, Windows Shell, VBScript, and T-SQL depending on need and best fit• Exceed customer expectations

Dallas, Tx

DALLAS INDEPENDENT SCHOOL DISTRICT, Dallas, TXSubstitute Teacher and Volunteer, 8/2018 – 9/2019Scope of Subjects: Technology, Math, Science, Home Finance, Reading, Creative Writing, MusicDue to a need to focus on my son, I took a sabbatical from IT to perform routine volunteer work for the district, served as a Substitute Teacher for students in Grades 5 through 12 in Middle Schools and High Schools in the Dallas area. Key Achievements:• Created repeatable process for tracking students and communication of status to teachers• Created standardized method of communication of student expectations• Created new copy request form for teachers to use for consistent results for their requests

Plano, Tx

Scope of Technologies: Oracle, Microsoft SQL, DB2, Teradata, ExadataProvided input into strategic and tactical initiatives and co-lead a 140+ member outsourced database organization supporting databases on multiple platforms for all sectors. Evaluated team performance and ensured IT services and solutions aligned with business goals and quality standards. Served as key point-of-contact regarding escalated issues and critical incidents. Helped lead Service Improvement Programs (SIPs) to improve service delivery. Prepared and approve quotes, and contribute to requirements for SOWs.Key Achievements:• Proposed improved communication standards to keep customers updated on progress of initiatives, service requests, and incidents• Service Improvement program for Backups and Monitoring • Established consistent approach to Critical Incidents by DBA Team• Contributed to RFP creation and selection process for managed services

Irving, Tx

Scope of Technologies: Oracle, Universe, Microsoft SQL, Informix, MySQL, NetezzaDirected strategic and tactical initiatives, and lead 14 member team of outsourced database engineers supporting databases on multiple platforms for all business units. Managed IT Disaster Recovery planning, processes, procedures, and semi-annual testing. Evaluated team performance and ensure IT services and solutions align with business goals and quality standards. Served as key point-of-contact regarding escalated issues. Contributed to budget, expense, and capital planning. Negotiated licensing and support agreements with vendors. Prepared and approve work orders and SOWs.Key Achievements:• Devised solutions generating projected $600K in online sales growth $300K savings annually.• Continually evaluated new technologies and drive long-term effort to replace legacy and costly solutions; implemented MySQL as new standard, fail-over MySQL environment, and shared clustered MS SQL environments to decrease licensing and increase availability.• Built strong team and transformed underperforming group to earn ’13 Team of the Year award; recommended improved team structure for Enterprise Monitoring; and provided mentoring on documentation, communication, processes, and procedures.• Decreased licensing costs with introduction of alternative models (non-prod systems at no cost) for MS SQL; consolidated environments for Oracle leveraging IBM P7 LPARs and identified and corrected license management gap to eliminate legal risk.• Established positive relationships with outsourcing providers, cross-functional colleagues, partners, and application teams.• Nominated as ’13 Employee of the Year.Database technologies under my team: Oracle, Microsoft SQL, Informix, MySQL, UniVerse, Exadata, ODA

Seattle, Wa

Worked on the Back-Office engineering team supporting Windows Server environments: application servers, file/print servers, and domain controllers; and transitioned to the Enterprise Monitoring Lead role reporting to the Director of Infrastructure focused on monitoring and reporting for Windows and UNIX/Linux systems.Key Activities:• Architecture team member for global systems, including digital asset management leveraging past C++ development experience• Windows Systems Architecture/Design – Global support• Windows Server 2003/2008 Engineering• VB, Batch, Shell and C++ Development for reporting and automation• SCOM 2007 R2, MOM 2005 Administration/Support/Management Pack Development• AdventNet OpManager Administration and Development• IBM Director Administration• Project ManagementKey Accomplishments:• Successful implementation of Editorial Workflow/Digital Asset Management• Successful implementation of Unix and Web URL monitoring• Successful migration of all MOM custom monitoring to SCOM 2007 R2 (2 million data points collected/day)• Creation of standardized monitoring process/procedures for both application and infrastructure teams (minimum standards, change control, testing standards)• Developed and implemented automated synchronization of Oracle HR system to Active Directory

Seattle, Wa

Worked on the Solutions Design and Integration team designing Windows and Unix solutions to meet business application requirements. My primary role was to work with business teams and engineers to design infrastructure solutions following company standards and minimizing costs.Key Activities:• Windows and Unix Server Engineering• VB, Batch and Shell scripting for automation of QA processes• Architecture/Design• Project Management• Technical Writing• Project Management

Seattle, Wa

Worked on the engineering team supporting Windows Server environments: print servers, file servers, and domain controllers. My primary role was to improve monitoring and reporting as well as manage a team to architect an enterprise backup infrastructure with "single instance store" technologies.Key Activities:• Windows Server 2000/2003 Engineering• VB and Batch scripting for weekly reports and automation.• NetIQ Application Manager 6.0 Administration/Support/Development• HP SIM Administration• Project Management

Tukwila, Wa

Worked on the engineering team supporting Citrix 3.0 Presentation Server farms, print servers, file servers and domain controllers. My primary role was to develop weekly reporting to inform operations of potential problems.Key Activities:• Windows Server 2000/2003 Engineering• VB and Batch scripting for weekly reports and automation.• Citrix Presentation Server 3.0 administration, support (230+ server farm)• IBM Director Administration• Minor Exchange 2000 Administration• MS Virtual Server

Irving, Tx

Worked in the highest technical role regarding MS Windows server and desktop planning, deployment, and support. Projects initiated within the company required my involvement to insure interoperability with other systems in the environment. Nominated for employee of the year, and was awarded multiple times as employee of the month.Key Activities:• Windows architecture/infrastructure planning, implementation, Active Directory• Windows systems management, builds, deployment (700+ servers, 60 facilities)• Windows VB scripting design and development• Windows C++ system (console) application development• Windows based Internet implementation (DNS, WWW, FTP, Firewall, SMTP)• Citrix server farm implementation/administration (60+ server farm)• NetIQ, ServersAlive, Insight Manager Administration• Lotus Notes 6.5.3 client support under Citrix• MS Virtual Server Installation/Configuration/Administration

Dallas, Tx

Worked in a leadership role supporting NT and UNIX servers, user workstations, and Lotus Notes email platforms while providing planning expertise as well as hands on configuration, and support for all systems. Involved with all NT/Unix projects initiated by other departments, many of which required my application development/scripting expertise to be successful. Nominated for employee of the year for a key role implementing Blockbuster Video on Demand.Key Activities:• Windows architecture/infrastructure planning, implementation• Windows systems management• Windows scripting design and development• Windows C++ system application development• Windows based Internet implementation (DNS, FTP, and SMTP)• Lotus Notes C++ application development• Citrix system management• Citrix server farm administration• User Training

Irving, Tx

Worked a technical role bringing a new technology, Windows NT, into the organization. I was the first Microsoft Certified professional for NT hired by Neiman Marcus. Developed custom applications in C++ as well as batch scripting to ease user and systems administration.

Various

Provided Windows, UNIX and Database, and SCADA administrative expertise as well as development expertise in various technologies such as C++, Pascal, Fortran and shell scripting to various companies including: Mobil, Shell Oil, Texaco, JC Penney, GTE/Verizon, Neiman Marcus

Various

Worked on specialized team focused on oil and gas field automation, safety shutdown systems, monitoring. Team responsible for all aspects of integration: WAN, LAN, OS Administration, Programming, and SCADA. Nominated for employee of the year.