Jay Fox Email & Phone Number

Usa

Fredericksburg, Va

Fredericksburg, Va

Columbia, Md

• Responsible for all Organizational Change Management (OCM) activities related to the implementation of Infor Global Solutions (HRMS Software), including Employee & Manager Self-Service.• Responsibilities included complete Change Management oversight, conducting OCM Assessments/Strategies, developing/executing Communications Plan, building RACI Matrix, performing Training Gap Assessments, and developing/executing a Training Plan and Resistance Plan to eliminate the identified gaps, leading to swifter end-user adoption of the reorganizations• Developed and coached the Change Champion Network (extensive State of Maine change agent network)

Baltimore, Maryland Area

Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Ellicott City, Md

• Responsible for Organizational Change Management (OCM) activities associated with enterprise-wide reorganizations and software implementations• Manage all aspects of corporate projects (timeline, monitoring required activities/ deliverables, budget, resource allocation, etc.)• Conduct Change Impact Assessments of current and future business initiatives and develop appropriate change impact mitigation strategies • Conduct stakeholder assessments with Project/Leadership teams using appropriate tools to identify stakeholders and associated impacts of the changes• Develop detailed plans to support change management initiatives• Manage stakeholder expectations and consult with various stakeholders to identify/address project communication, project team/end-user training, and other change management needs • Develop strategies and tools to engage stakeholders in the change journey to increase understanding and build support for the changes being undertaken • Manage the users’ needs assessment and the scheduling/delivery of end-user training, as well as subsequent follow-up activities regarding training effectiveness assessments

Ellicott City, Md

Owings Mills, Md

• Responsible for Project Management & Organizational Change Management (OCM) activities associated with enterprise-wide IT software implementation• Manage all aspects of corporate projects (timeline, monitoring required activities/ deliverables, budget, resource allocation, etc.)• Conduct Change Impact Assessments of current and future business initiatives and develop appropriate change impact mitigation strategies • Conduct stakeholder assessments with Project/Leadership teams using appropriate tools to identify stakeholders and associated impacts of the changes• Develop detailed plans to support change management initiatives• Manage stakeholder expectations and consult with various stakeholders to identify/address project communication, project team/end-user training, and other change management needs • Develop strategies and tools to engage stakeholders in the change journey to increase understanding and build support for the changes being undertaken • Manage the users’ needs assessment and the scheduling/delivery of end-user training, as well as subsequent follow-up activities regarding training effectiveness assessments

Hanover, Maryland

• Responsible for all Organizational Change Management (OCM) activities related to an enterprise-wide IT reorganization and transformation• Responsible for all OCM activities associated with numerous large scale enterprise-wide IT initiatives and software implementations (Salesforce, PeopleSoft 9.2 Upgrade, Planview Upgrade, Onboarding Automation, etc.)• Conducted change impact assessments of current and future business initiatives and developed appropriate change impact mitigation strategies • Conducted stakeholder assessments with Project/Leadership teams using appropriate tools to identify stakeholders and associated impacts of the changes• Developed detailed plans to support change management initiatives for numerous IT projects • Managed stakeholder expectations and consulted with various stakeholders to identify/address project communication, project team/end-user training, and other change management needs • Developed strategies and tools to engage stakeholders in the change journey to increase understanding and build support for the changes being undertaken • Managed the users’ needs assessment and the scheduling/delivery of end-user training, as well as subsequent follow-up activities regarding training effectiveness assessments

Plano, Tx

Organizational Change Management Consulting Services• Led a staff of 3 change management consultants involved in a large Oracle/PeopleSoft HCM and Financials reimplementation (Boy Scouts of America – HQ & 296 Local/Regional Offices)• Responsible for conducting/managing stakeholder analysis and engagement, cultural readiness assessments, sponsorship alignment, communication plan development and execution, training assessment support, and organizational readiness analysis in preparation for transition

Columbia, Md

• Led a staff of 5 functional/technical consultants involved in Oracle/PeopleSoft HCM implementations• Managed the delivery of consulting services which included: HCM software evaluation/selection, HCM implementation/integration services, Employee/Manager Self-Service deployment, HR Intranet/ Portal design/deployment, custom end user training support, and organizational change management• Delivered consulting services including conducting Talent Management Fit/Gap Analysis, Business Process Improvement sessions, and facilitating Employee Communication/Organizational Change Management initiatives (Customers: Green Mountain Coffee Roasters, Tiffany & Co., Corning, GEICO, Pixar Studios)• Responsible for stakeholder analysis and engagement, cultural readiness assessments, sponsorship alignment, communication plan development and execution, training assessment support, organizational readiness analysis in preparation for transition• Delivered presentations at various HRMS Trade Shows and HRMS Software Vendor Users’ Conferences

Columbia, Md

Management Consulting Firm specalizing in Organizational Change Management, Business Process Improvement, Business Transformation, and Employee Engagement.• Delivered consulting services in the areas of Change Management, Business Process Improvement, Employee Engagement, and HRMS Software Evaluation/Selection (Customers: IRS, Department of Defense, National City Bank)• Served as Organizational Change Manager for 5 IT implementation projects for with budgets ranging from $1.5MM to $20MM. Activities included data collection and analysis, stakeholder analysis, organizational assessments and design, development of transition strategies, communication planning and execution, facilitation/training, mentoring, and coaching• Published white paper posted on the Technology Evaluation Center (TEC) web site: “HR Software Evaluations: It Ain’t Rocket Science!”• Launched and managed the Gallup Q12 Survey to measure Workforce/Employee Engagement. Used the results to develop workable action plans and coaching approach for managers and executives to increase the rate of employee engagement. Results led to considerable improvements in job satisfaction, employee retention, and overall profitability.• Created and served as Editor of an 8 page bi-monthly newsletter to facilitate communications during periods of considerable change, including writing a column for each issue (The Winds of Change) to discuss how to manage change during stressful times• Delivered a seminar at the annual convention of the International Association for Human Resources Information Management (Change Management: Big Toe First – OR – Just Take the Plunge?)

Delivering consulting services including conducting HRMS Fit/Gap Analysis, performing Cost/Benefit Analysis, building Business Cases for HRMS purchases, leading Business Process Improvement Sessions, facilitating employee communications/organizational change management sessions.

Delivering consulting services including conducting HRMS Fit/Gap Analysis, performing Cost/Benefit Analysis, building Business Cases for HRMS purchases, leading Business Process Improvement Sessions, facilitating employee communications/organizational change management sessions.