Jayesh Gaad Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Calgary, Alberta, Canada

As a Client Success Specialist, I play a crucial role in building and maintaining strong relationships with our clients & network partners. My primary responsibility is be to ensure client satisfaction, manage their accounts, and help them achieve their advertising objectives with fantastic paid campaigns. I serve as the main point of contact for clients.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Pune Area, India

• Content marketing & SEO Agency dedicated to helping clients all across the world fulfil their true potential.
• Spearheaded client meetings to determine project needs and professional requirements and identify the correct course of action to enhance client success.
• Built SEO strategy to help client rank 1 on Google Search across competitive industry keywords
• Built and optimized Google Ad campaigns for clients with ROAS of 896%. Reduced gap between MQL and SQL
• Increased LinkedIn follower growth by 100% in 6 months and increased engagement on account 43% on average month on month
• Worked on high performing content & content strategies for multiple international clients across industries ranging from HealthCare, Petcare, BFSI, and Technology. iWriter rating of 4.7.Responsibilities:

India

• Strategized and developed content calendar for social media channels. Increased followers organically by 84% across channels. Engagement increased 59% across social media
• Collaborated with cross-functional teams to plan, develop, and execute internal communication email marketing campaigns. Open Rates increased to 17%, up from 3%
• Monitored and managed Net Promoter Score (NPS) across digital touchpoints. Maintained an average rating of 4/5 across the board. Up from 3.2.
• Led project to enable lead generation campaign routed from NPS TouchPoints.
• Developed budgeting strategies for social media campaigns. Worked with a monthly social media budget of $8,000 and Video Marketing Budget of $ 16,000.
• Produced and submitted weekly reports outlining progress against KPI objectives.

Pune Area, India

• Developed low-budget marketing strategies to increase in-store revenue
• Reduced wastage & pilferage by 82% with better training and appointing better managers
• Managed and ran the day to day operations for 5 Subway stores in Pune, India
• Developed content for email marketing, SMS marketing campaigns & newsletters

Mumbai Area, India

• Handled client-facing business opportunities, developing digital marketing plans for clients
• Analysed campaign performance weekly to spot trends, test strategies and optimize plans resulting in cost savings of up to CAD 7000 across clients.
• Identified and monitored KPIs for new and existing digital media properties
• Built case studies for clients and pitch decks for new client acquisition
• Managed multiple accounts across industries, such as Insurance, FMCG, Oil & Petroleum

Pune Area, India

• Handled high volume technical queries across email, chat and VoIP platforms
• Built weekly, and monthly dashboards for reporting
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Completed special projects by using effective decision making, critical thinking and time management skills.Gather Customer Requirement and Liaise With Microsoft Product Managers about their NeedsInternal and External.

Pune Area, India

- Coming up with launch strategies- Entering the market to get the feel of the product- Selling Ad space for the Pune edition- Provide a daily report to our reporting manager about the market

Pgdm, Marketing

Activities and Societies: Swimming, HR Committee, Creative Team,

Bachelor Of Foreign Trade, International Business

Isc, Science

Activities and Societies: Swimming