http://www.29palms.marines.mil/Units/MC-Tactics-and-Ops-Group/

Just promoted to Network Administrator II. Installed new servers and configured hardware, peripherals, services, settings, directories, storage, etc. in accordance with FDA standards operational requirements. Develop and maintains installation and configuration procedures Maintain system documentation and logs for FDA regulations and data integrityResearch and recommend innovation, and where possible, automated approaches for system administration tasks. Identify approaches that leverage organization’s resources and provide economies of scalePerform daily system monitoring of servers, verifying the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobsRefreshed and upgraded 60 computer hard drives to SSD drives with zero impact to operations—resulted in an overall reliablity and increased processing speed.

Support the entire suite of 911 Communications products/systems to include network, hardware and software applications. Resolve customer technical issues through diligent research,reproduction, and troubleshooting utilizes system administration, networking, and software tool sets. Supports the operation, installation maintenance and service of 911 Communications products.Act as the Technical Support escalation point for customer 911 field service technicians.Provides third tier technical support over the telephone to customers in solving technical problems incurred in the installation or operation of company products. •Provides mentoring to customers in the areas of product knowledge, troubleshooting skills and case management Operates, participates in and maintains the rotating on-call schedule for 24 hour emergency support calls and escalations for the 911 System.

• Managed entire IT operations, while maintaining 2 VM host servers running ESXI 4.0 with 4 virtual servers on each. Oversee all happenings in IT department, including the instruction and supervision of consultants and vendors. Monitor network environment for vulnerabilities and threats on daily basis.• Responsible for all aspects of corporate technical needs:o Workstation/equipment purchase, set-up, and maintenance. o Management of Nortel phone system. o Management of Honeywell building security system. o Execute day-to-day IT needs and documentation. • Implemented and managed laboratory-specific technology:o Implemented and Medgis laboratory information system (LIS).o Supervised implanting ORCHARD LIS system (new high end LIS systemo Managed QAD (ERP system) server running Suse v11.o Maintained and regulated CLIA (Clinical Laboratory Improvement Amendments) certified network.• Managed conversion from Suse Linux domain to MS AD.• Implemented Mission Fire, a cloud based document control system• Negotiated with local vender an upgrade from 2x T1 to 22mbs fiber saving money at the same time as upgrading bandwidth. • Applied Server patches and updates.Different flavors of servers: Windows Server 2003, Windows Server 2008, MS Exchange Server 2008, Suse 9, and Suse 11.I was laid off from Biocept along with 2/3 of the company late December 2012

• Converted San Diego and French Valley offices to from linux to win2k server• Upgraded all workstations from win95 to win2k with documentation.• Implemented and maintained Norton Anti-virus.• Primary support for Nortel phone system.• Supported tape back-up servers. • Built, configured, and maintained workstations and laptops for 130 users. • Used Symantec Ghost to create and deploy images of the workstations.• Implemented and maintained Ploycom video conf system.

Worked for Lightspan before it merged with PLato Learning

• Supported 500+ internal customers with their computer and/or network issues.• Supported 200+ remote users and laptops.• WebEx administrator.• Built and configured new systems.• Implemented and maintained video conferencing equipment• Supported tape back-up servers.

Facilities Specialist Computer Technician assistant and Ace Award winner ( employee of the year)

• Broadcast Operator: Responsible for keeping track of incoming and outgoing message traffic• TS / SCI Clearance 1989-1997 (Top Secret / Sensitive Compartmented Information): Access to restricted • areas such as radio central and the cryptographic safe. • Inbound/Outbound Traffic Checker:, Responsible for ensuring that all accountability of all message traffic reached appropriate designated departments as well as proper delivery of messages.• CRYPTO Petty officer; Responsible for ensuring that the cryptographic equipment was in good working order and that the appropriate keying material changes were made in a timely manner. This operator would often work with the Communications Security Material Systems (CMS) Custodian for key changeovers as well as inspections and inventory checks of cryptographic materials and associated electronic equipment.• Antenna Repair PO; responsible for periodic maintenance of the communications equipment, to include transmitters, receivers and antennas• AMCROSS PO; American Red Cross Petty officer, was responsible for delivering and maintaining privacy of messages of such nature.