Jay Giles Email & Phone Number

Charles Town, Wv, Us

Charles Town, Wv, Us

As a Recruiter at American Public University System (APUS), my mission is to connect quality talent from recent students and alumni at AMU and APU, the #1 provider of higher education to the U.S. military, with employers who are looking for skilled and experienced professionals. I collaborate with various internal and external stakeholders to organize and execute department events. I have over two years of experience in employer relations, program and project management, and an extensive background in account management. Key highlights: I successfully contributed to the initiation and execution of the university’s new job board in 2023. Engages with employers in recruiting activities, such as job postings, direct email marketing, and virtual career fair setup and participation. Assist the department in creating new opportunities to connect recruiters with students and alumni, while assisting in the identification of event goals.

Charles Town, Wv, Us

Initiate and maintain mutually beneficial relationships with employer partners, developing personalized plans for promotional opportunities. Create written content and identify audiences for targeted email advertisements with a focus on the employer and corporate culture highlights. Collaborate with the coaching team to support the student experience, increase knowledge of employer partners, and enhance student-to-employer interactions.

Charles Town, Wv, Us

Identify, analyze, and organize daily and monthly reports using data from enrollment and verification requirements to assist with process improvements, evaluating student contacts, and implementing new strategies to maximize resources. Provide positive and constructive feedback to advisors for ongoing growth and development, which ensures excellent customer service is given to our students through quality assessment. Collaborate with management to identify trends in which training needs arose and assisted with new hire training, thus developing advisor's professional growth. Communicate daily with advisors, senior advisors, and managers to ensure all workflow (phone calls, emails, and miscellaneous projects) met or exceeded promised service level agreements.

Charles Town, Wv, Us

Ensuring internal business process and regulatory compliance requirements are met and achieved while providing students with in-depth information regarding their Federal Student Aid (FSA) including the application process, packaging information, and disbursement timelines. Possess a solid knowledge base of Federal Student Aid Title IV funding, loan limitations, processing, packaging, and Department of Education (DOE) regulations and guidelines.

Shenandoah Area Council, District ExecutiveAdvance public relations, foster community development, and expand membership through utilization of innovative social channels.Increase funding, training, recruitment, and community involvement through direct contact with business leaders, organizations, and volunteer committees. Advise Council Training Committee, including working with coordinator to implement year round training budgets, programs, and multi-media materials.Organize and direct year-round fundraising campaigns through business partnerships, special events, and donations. Worked closely with Network Administrator to implement Windows Servers and peer-to-peer communication using Windows for Workgroups and XP, which included Remote assistance to client computers, file replication, and File and Print Servers.

Documented and analyzed account performance, created and implemented growth-oriented sales and business development plans to maximize account sales and sell-through potential.Initiated sales calls, analyzed and optimized inventory and store sales to audit performance and improve account growth and profitability.Exceeded company profitability targets, objectives, and goals in the areas of distribution, promotional activity, consumer engagement, and allocations.Communicated with store managers, resolved pricing, point-of-sale, and product issues, and improved team product knowledge and account performance.Increased distribution of all products and brands by establishing strong relationships within the trade, obtaining high levels of product loyalty and support.Attained maximum brand awareness and visibility with innovative point of sale product placement, engaging displays and merchandising, and easily executed promotional plan materials.Contributed to achievement of overall sales and marketing objectives by implementing the company’s promotional plan; which included profit, volume, market share, distribution, and in-store objectives.Developed strategies to ensure that territory volume and distribution objectives of brands were achieved in order to maximize availability in accordance with brand strategies and market needs.

Assisted with in-store operations by processing sales orders, accounts receivables and payables, activating new accounts, and addressing any existing account inquires.Provided supervision and training to all new sales representatives hired, which included web-based and customer engagement/interaction training.Achieved Top Sales Representative position annually from 2003 - 2007.Implemented new strategies to tap into growing cellular telephone industry with new and existing customers.Entrusted with the most complex customer service issues because of exceptional ability to promptly resolve concerns and satisfy customers.Worked closely with the owner to maintain equipment inventory levels and assisted with ordering supplies.

Provided operational and organizational management for PGA and Senior PGA Golf Tournaments, including The Doral Ryder Open, BellSouth Classic, and Boone Valley Classic.Assisted and coordinated all activities surrounding the Tour event's Pro-Ams and was the liaison between tour officials, television production staff, and the media.Managed various aspects of on-course operations, which included handling volunteer recruitment and training, spectator and communication services.

Bachelor Of Science - Bs, Recreation & Leisure; Sports Management

Education record