Jay Goff Email & Phone Number

Wallingford, CT

• Responsible (under the CISO) for reporting and communications with Enterprise Risk Management, Senior Leadership, and the Board of Directors on matters related to cyber risks, mitigations, and strategy. Responsible for.
• Developed new Security Exception program, including risk mitigation and remediation, reporting tools and dashboards for CISO monitoring.
• Developed and presented training package for all Vice President towers.
• Provided project plan for Security Exception development, implementation, testing, QA and production rollout.
• Developed CISO Security Exception review meetings, presenting outstanding security exception vulnerabilities to VP’s responsible for owning the risk and remediation.
• Evaluation of current process maturity, ownership, and gaps within areas of cybersecurity.

Wallingford, CT

• Provide leadership and support for customers who are looking to consolidate their data center footprint or to improve efficiencies within existing data center facilities.
• Manage all aspects of data center consolidations including assessment, planning, scheduling and monitoring execution during all phases of the consolidation effort. Responsible for ensuring that all activities are.
• Perform data center facilities evaluations and make recommendations to reduce power and cooling requirements in existing data centers. Responsible for working with customer to determine most cost effective solutions.

As a result of a reorganization at Aetna, several management positions were eliminated, including mine. I am now exploring opportunities that will take full advantage of my extensive management experience, as well as my technical and infrastructure background in the information technology field.

Windsor, CT

• Managed infrastructure availability and the day to day operation and support of a 45,000sf data center facility running business-critical applications, on mainframes, midrange, open systems, storage and network.
• Reduced data center PUE and kilowatt footprint by successfully facilitating the design, planning and installation of two High Density PODS, housing power efficient chassis and blade technology.
• Decreased hardware maintenance expenses and hardware inventory by virtualizing over 400 servers and replacing approximately 1100 off warrantee and purchased servers with leased blade technology.
• Increased data center power redundancy 25%, by adding a fourth 1.5-megawatt generator, two UPS banks and upgraded transformers.
• Consolidated several Quality Assurance (QA) test labs from multiple facility locations, and relocated them to a new 20,000sf test lab.
• Collaborated with multiple engineering and management teams during the design, planning, building and implementation phases.

Middletown, CT

• Managed all aspects of operations and facilities for large enterprise data center facility, including 7/24 application and hardware availability. Supervised and facilitated all data center change and problem activities.
• Acted as Crisis manager for severity one/two availability impacts, managing system recovery, vendor coordination, escalation and notification to recovery teams and business units.
• Led recovery action teams in the timely restoration of service and availability minimizing business impact and downtime to the online community.
• Incorporated Six Sigma disciplines and methodology for eliminating defects.
• Created and reviewed performance evaluations and compensation packages with operations staff.
• Provided training programs and coaching for staff members.

Middletown, CT

• Collaborated on vendor selection, contract negotiations, implementation and rollout of a three year vendor maintenance contract supporting service delivery and vendor relationships. Managed multiple infrastructure.
• Supervised the vendor contract, ensuring all service level agreement objectives were completed. Engaged appropriate vendors during infrastructure events, including change and problem management, failure and root cause.
• Researched, developed and implemented a solution for remote mainframe console access, giving operators the ability to power on reset and IPL systems at multiple data center locations.
• Developed and introduced an IP hard phone solution which provided access using the same phone number across multiple data centers. IP softphone technology was deployed shortly after.

Hartford, Connecticut Area

• Technical lead and account manager supporting multiple customer locations. Responsibilities included installation planning, account and asset management, diagnostics, repairs, upgrades on all IBM mainframe, DASD, tape.
• Successfully executed data center relocation plan for Connecticut Mutual. Major milestones were to shut down, uninstall, move, reinstall, test all hardware and applications within a 60 hour change window.
• Delivered installation planning and account management services to multiple customer sites including, data center relocation, mainframe push/pulls, cable transport systems and hardware replacements.
• Installed and configured the first CMOS technology mainframe in Connecticut.
• Developed and implemented change control procedures and established service level agreements with customers.