Jayendra Gurumurthy Email and Phone Number
Jayendra Gurumurthy personal email
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Thought Leadership, positive and persuasive people leader with the ability to motivate teams to achieve exceptional business outcomesA big believer in being technology agnostic when providing solutions to end users and I am a great fan of "Technology enabling lives"I have extensive background in Digital Product Management with more than 19+ years of all-round expertise in driving Web & Mobile Innovation projects for prominent brands like AT&T, Adobe, Kimberley Clark, Dow Jones, Rackspace, World Bank, FIS, MasterCard, Citibank, NYSE, BNSF, KPN, O.C. Tanner etc… My unique strengths are in bridging the gap between business strategy and creative/technical implementationPossess specialized skills in Business Consulting for Web & Mobile Innovation projects.Specialties: Product Management, User Experience, Business Consulting, Web & Mobile Innovations, Social Media strategy, User Research, Usability Study, Information Architecture, SEO, Search Engine Marketing, Web Analytics, Intranet Design, Business Requirement Analysis and Project ManagementRecent Career Achievements:o Key contributor for Data Cloud Transformation & Product Management strategy pitch for AT&T CDO (Chief Data Office) program involved in building a pipeline for $50M o Built pipeline for $5 M & $3.5M revenue Y-O-Y for new UX offerings across verticals (Design Thinking, Mobility, Accessibility, Data Visualization, Full Stack Development) in 2019-2020o Led the Design Thinking Enterprise transformation UX initiatives at BNSF to identify new service offerings to ride on the Digital transformation waveo Program Manager for revamping of Mastercard Connect B2B platform used by over 5100 businesses across the globe o Managed Digital Redesign & Implementation Strategy for 5/3rd Bank o Onshore coordinator and Program Manager involved in redesigning and roll out Implementation of Global Digital marketing program “ Priceless”
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Major Awards & RecognitionsTech Mahindra Americas Jun 2011 - Presento Received “Standing Ovation Award” towards outstanding contribution to the success of our company and community and winning the CME Ideation contest where overall 200+ ideas were submitted. o Received the "ACE" award at Tech Mahindra for consistent performance and visionary approach to managing Online Products and creating customer delighto Received “High five Award” from Mastercard for contribution towards new B2B Mastercard Connect platform launch o Recipient of the “Grand Salute Award” at Tech Mahindra for Business Consulting, Account Mining and Thought Leadership o Integral part of the Citibank E-business team which built India’s Best Financial website issued by IAMAI
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Principal Consultant / Sr. Product Manager, Telecom Cx & Digital Data CloudTech Mahindra Americas Nov 2020 - Presento Drafted the CDO (Chief Data Office) account planning pitch for AT&T by understanding the overall objectives and visiono Responsible for buy-in of various stakeholders for any new digital platform by conducting various product demos and POCs o Responsible for defining KPIs across enterprise applications and improve adoption by working with Business stake holders and ensure its inception to matured state with the right visiono Responsible for defining Cloud strategy, Micro services Architecture Roadmap, Overall Program Managemento Participate in industry forums and keep current on domain knowledge for specific business and application areas of expertiseo Responsible for managing project scope, objectives, and Roadmap for a large, strategic, multi-year programo Implement SAFE Agile to manage scope and change and ensure requirements traceability and Sprint Planningo Conduct User Research to understand the User requirements and come up with Persona designo Prepare Journey maps and guide design process to create Low & High fidelity rapid prototypeso Continuously track KPIs using Analytics and do number crunching to arrive at Optimization strategies for various Digital Initiatives
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Product Manager CxTech Mahindra Apr 2018 - Nov 2020Pune, Maharashtra, In•Drafted the UX Consulting framework to proactively pitch to our customers•Responsible for drafting the joint GTM strategy for UX service offerings with acquired design shops like Madpow•Conduct Design thinking workshops with the Product Owner and stakeholders to generate ideas for business problems and lead implementation/conversion strategy planning and implementation•Responsible for a particular product line and work with Business stake holders and ensure its inception to matured state with the right vision•Responsible for defining KPIs and improve adoption of websites/products across domains•Conduct User Research and Field study to understand the User requirements and come up with Persona design•Prepare Journey maps and guide design process to create Low & High fidelity rapid prototypes•Account Mining activities for Key accounts to up-sell and cross-sell our service offerings during Covid-19 Pandemic•Proactively present our CX digital offerings (User Research, Usability, Accessibility, Design Thinking, Data Visualization, Full Stack Development, Mobility) to customers across verticals like Automotive, Banking, Telecom and Retail etc…•Respond to RFPs/RFIs and participate in proactive pitches to build the presales pipeline for UX team -
Program Manager & Product Owner For Cms, Portals E-Commerce ImplementationsTech Mahindra Jun 2011 - Apr 2018Pune, Maharashtra, In•Digital Marketing Expert / Project Manager and Business Consultant for Portals, ECommerce implementation and User Experience solutions•Responsible for providing consultancy, creating solutions, alliance ecosystem, managing delivery focused on Omni channel Commerce/ Customer Experience• Participate in industry forums and keep current on domain knowledge for specific business and application areas of expertise•Managing major web & mobile transformation projects by coordinating with various stakeholders•Business consulting for clientele to help align their Web Solution framework, online presence and web based offerings to achieve the identified objectives•Created Visibility and brand value for the company as strategic vendor to various customers in BFSI, Telecom & Health care domains•Extensively involved in Account Mining and Business development activities•Work closely with the Technical Architects to assess current product /solution capabilities and identify avenues for customization and suggest value additions•Work with Usability Engineering to ensure the technical feasibility of designs and guide the interface through the development process
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Portal ManagerCitibank India Nov 2010 - Jun 2011Mumbai, Maharashtra, In•Managed the Citibank India Information portal and responsible for New customer acquisition & conversion•Conceptualize, plan and execute product campaigns to achieve targeted 'Online leads'•Defining KPI’s for the online campaigns•Project planning and scheduling for the entire Online marketing program•Provide creative brief to the design team regarding the campaign objectives & execution•Responsible for all X-Sell / Up-Sell related initiatives for Citibank Online. Manage the entire Financial product lead targets and Online Services sign-up targets on Citibank Online. -
Business Consultant Digital Marketing ExpertSatyam Computers Jan 2006 - Nov 2010Pune, Maharashtra, InAs a Digital Marketing & Business Consultant (Portals, E-Commerce) • Oversaw Online Branding & Marketing team responsible for Campaign Management, Interactive Marketing, Search Engine Marketing, and Social Media Strategy • Extensively involved in Market research, Business Consulting & Usability Analysis for key projects • Responsible for new Business Development in areas of Content Portals and User experience • Formulate the end-to-end (User Centered Design) process for Usability team according to Industry standards • Spearheaded the product evaluation and Competition Analysis to propose E-Commerce / Portal solutions like Liferay, Teamsite, IBM Web Commerce server, ATG, Intershop and WebLogic etc. • Key member of the Web Analytics service offering team involved in defining and reporting KPIs for digital platforms using tools like Omniture, Google Analytics
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E-Business Project Manager - Citi Cards UsaSatyam Computers Mar 2007 - Dec 2007Pune, Maharashtra, InWas involved in managing Web Vision projects and converting the business needs into Campaign KRAs for Citi Cards Online initiatives
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Business Analyst And Project ManagerXerago Aug 2004 - Jan 2006San Jose, California, UsAs a Business Analyst / Project Manager • Part of the Strategic team responsible for trend forecasting in the online space, improve online presence, and drive business results • Led Online leads management team working for Citibank India achieving online acquisition targets across business verticals • Headed the Content Management team involved in Portal innovation & maintenance for Citibank India, Poland & Australia regions • Document business processes to streamline the activities for the entire E-business team in Xerago to improve efficiencies and facilitate audit • Extensively involved in Website Optimization activities – Information Architecture, form design, Rich Internet Application design (RIA),SEO & Web Analytics -
Relationship Manager - Citi India, AustraliaXerago Sep 2004 - Dec 2005San Jose, California, UsWas involved in developing new business for CMS competency in Xerago and also manage customer relationship for Citi India, Poland & Australia
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Account Manager / Client RelationshipTeamware Mar 2004 - Aug 2004Chennai, Tamilnadu, In
Jayendra Gurumurthy Skills
Jayendra Gurumurthy Education Details
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Loyola Institute Of Business AdministrationMarketing & Finance -
University Of MadrasElectrical & Electronics
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Don Bosco M.H.S.S
Frequently Asked Questions about Jayendra Gurumurthy
What company does Jayendra Gurumurthy work for?
Jayendra Gurumurthy works for Tech Mahindra Americas
What is Jayendra Gurumurthy's role at the current company?
Jayendra Gurumurthy's current role is Principal Consultant / Sr. Product Manager / Digital Strategist.
What is Jayendra Gurumurthy's email address?
Jayendra Gurumurthy's email address is sm****@****hoo.com
What schools did Jayendra Gurumurthy attend?
Jayendra Gurumurthy attended Loyola Institute Of Business Administration, University Of Madras, Don Bosco M.h.s.s.
What skills is Jayendra Gurumurthy known for?
Jayendra Gurumurthy has skills like E Commerce, Consulting, Requirements Analysis, Web Content Management, Online Marketing, User Experience, Usability Testing, Interaction Design, Business Analysis, Web Analytics, Digital Marketing, Scrum.
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