Jay Hawkins Email & Phone Number

Remote

Stockport, England, United Kingdom

Leading a team of four talented Product Owners who together, are responsible for driving forward a portfolio of products, including CDLs core product, Strata. Our core mission is to build outstanding products that drive business value for both our loyal client base in the Insurance Industry and for CDL. With a focus on discovery, we pride ourselves on building close relationships with our clients and users to fully understand their challenges, wants and needs, and ensure our products fulfil these in the best possible way.My team and I are advocates of empowered product teams, and through our journey of constant learning and knowledge sharing, we aim to drive ourselves, our colleagues and our company towards greater ways of working and harnessing value for our clients.

Stoke-On-Trent, England, United Kingdom

Product Owner, visionary and strategist behind RELEX's 'On-The-Go' product - bringing retailers and their stores closer together by breaking down communication barriers and leveraging in-store expertise to improve central decision making whilst maximising employee satisfaction, category compliance and category performance.★ Increased store-category performance★ Increased store-category compliance★ Increased store-employee satisfaction

Stoke-On-Trent, United Kingdom

Product Owner, visionary and strategist behind RELEX's 'On-The-Go' product - bringing retailers and their stores closer together by breaking down communication barriers and leveraging in-store expertise to improve central decision making whilst maximising employee satisfaction, category compliance and category performance.★ Visionary, strategist and Product Owner of RELEX's new product 'On-The-Go' ★ 'On-The-Go' product launched into 5 major retailers across 10 markets★ Led on Product Management and Engineering teams in the adoption of Scrum framework★ Led on company's adoption of Jira Cloud

Crewe, United Kingdom

Working as part of a cross-functional team responsible for the implementation of the Ford eCheck (autoVHC) programme across Ford's European markets. Responsible for ensuring the product satisfied each market's own business requirements, pain points and process nuances. Responsible for overseeing the the products technical installation and 3rd party integrations development to safeguard our position in each marketplace.Key Results:★ Successfully implemented Ford eCheck (autoVHC) into thousands of After Sales Departments inc. Germany, Czech Republic, Belgium, Netherlands, Romania, Hungary, Austria and Switzerland★ Increased average 'on-the-day' parts and labour sales of Ford After Sales Departments by ~10%★ Increased average 'follow-up' sales per vehicle by ~£70

Crewe, United Kingdom

Responsible for autoVHC 2nd Line Technical Support. Also responsible for the co-ordination of and implementation of technical installations of the autoVHC product.Additional responsibilities also including automotive aftersales business consultancy, training and implementation of the autoVHC product.

Crewe, United Kingdom

Responsible for 1st Line Technical Support to autoVHC users in the UK. Also responsible for the technical installations and setup of autoVHC in UK dealers.