Jay Hunter Email & Phone Number

London, GB

London, England, United Kingdom

Data Analyst Lead on the account, specializing in creating bespoke analytical tools for both internal and client consumption. These bespoke tools have covered areas around Incident, Problem, Change, Monthly & Daily SLAs & KPIs, Project Forecasting, Security Logging, Patching, Capacity Reporting, Replication Status, Alerts, Incident Assignment Analysis.

London, United Kingdom

Cognitive Delivery Analyst who is working in a small team designing and creating bespoke apps and solutions to delivery issues in one of the largest ever cloud migration IT projects, while implementing existing cognitive and automation tools. I've automated a number of processes and insightful reports on the performance of the account, including but not.

Aberdeen, United Kingdom

Commercial Manager who managed the execution of the PE Management System required to deliver commercial requirements and business objectives for the account. Business objectives include baselines, financial, customer satisfaction, audit readiness, business controls posture and adherence to standard processes and tools.I built strong relationships with the.

Glasgow, United Kingdom

Analytics Specialist who designed and built efficiency and workload analysis reports across the account for Scottish Power, using a number of data analytics tools including IBM Watson. In these reports, I highlighted trends and changes, while suggesting improvements to reduce workload and number of incidents, which were actioned by the client. I created.

Edinburgh, United Kingdom

PMO Analyst who worked in the Design & Build Team, creating the new Williams & Glyn bank for RBS. I owned risks and issues management, updating, managing and communicating D&B risks and issues internally and to the client. I handled defect management where I’d manage any defects identified in the test or build environment and continually monitor progress.

London, United Kingdom

Channel Account Manager who worked directly with 5 business partners, specializing in hardware and software maintenance across IBM and multi-vendor products. I found new opportunities for our business partners to pursue each month and followed the sales process; raising bids, getting purchase orders and contracts signed and activating their service. I was.

Newcastle Upon Tyne, United Kingdom

CRM specialist who worked on the customization and reporting of Zoho CRM. Created the company's Key Performance Indicators process, constructed performance indicators and a system to store and analyse the data. I created performance related reports from various data systems for forecasting and individual/team reviews.

Portsmouth, United Kingdom

Responsible for planning and organizing all Foundation Education internal and external courses for the 1,000+ Foundation employees. Financial reporting, forecasting, planning and analysis of Foundation Education costs. I improved/implemented many processes in order to streamline the efficiency of the role while saving an estimated £150,000 per year. I also.

Newcastle Upon Tyne, United Kingdom

Customer service and sole software training representative who guided clients individually through operating procedures in Fund Manager accountancy software both on and off site. Assisted our Finance Department with operating QuickBooks accounts software, processing invoices, licence-renewal pricing, and banking. I also designed and created online training.

Newcastle Upon Tyne, United Kingdom

Leader of a 4 person sales team selling accountancy and income generations software to schools. During this time I focused on establishing new business areas for the company.

New York City, United States

Specialization as sole staff member responsible for all job intake and weekend production. Liaised with clients regarding job status and deadlines, explaining any deadline revisions. Handled the intake of print and reproduction requests via walk-in clients, phone, and e-mail. Printed pitch books for key clients.Trained new employees on reprographic.

New York City, United States

Performed quality checks on completed requests prior to delivery. Delivered packages to clientele across Morgan Stanley New York facilities. Tracked inventory of various supplies. Responsible for binding and finishing books.

New York City, United States

• While working in this local supermarket in the Bronx I:
• Handled customer complaints in a professional manner
• Assisted in processing supplier billing into automated payments
• Processed returns and refunds
• Documented and maintained accurate financial transaction records
• General cashier duties

Accounting Ba (Hons), Accounting, First

Activities and Societies: Northumbria University Skydiving Society, Northumbria University's Friends International Program

Hefc, Business Studies, It, Quantitative Methods, And Toolbox, Distinction