Jay Hollingsworth Email & Phone Number

Atlanta, Ga, Us

Nashville, Tn, Us

Brentwood, Tn, Us

Automation• Strengthen the services and processes through automation. • Leverage Bamboo and Bitbucket, implementing SonarQube and Workzone add-ons respectively to setup auto deployments to Octopus Deploy.Troubleshooting• Troubleshoot, monitor, analyze, and respond to server issues; including root cause analysis, hardware/software interface and interoperability problem troubleshooting.• Evaluate server and application configurations in order to restore company supported sites to working conditions.Support• Maintain and manage over 120+ servers across 40+ environments including Bitbucket, Bamboo, and Octopus Deploy.• Manage system uptime and the delivery of code in production.• Played a pivotal role in an infrastructure and application migration of 40+ servers across 8 environments with over 60+ applications which included the following: migration from TFS to Bitbucket, setup of Bamboo, and the migration of Octopus Deploy.Management• Train lead developers on new technologies and processes so they can then train their peers.• Occasionally step in as scrum master to run standups as well as assist in release management.

Nashville, Tennessee, Us

Automation• Assist in implementing an Automated Delivery Pipeline yielding improved code quality, test coverage, repeatable deployments in AWS for 145 applications and micro services over 5 environments.• Leverage Bamboo and Chef to setup and deploy code to servers.Troubleshooting• Troubleshoot, monitor, analyze, and respond to server issues; including root problem identification, hardware/software interface and interoperability problem troubleshooting.• Evaluate server and application configurations in order to restore company supported sites to working conditions.Support• Acquiring expertise in the following technologies: Nginx, Apigee, MySQL, AWS (EC2, RDS, Cloud Formation, Route 53, VPC), Git, JIRA, Confluence, HipChat, Monit and M/Monit, New Relic, PagerDuty, Chef, Bamboo, and Pingdom.• Manage system uptime, SLAs, security and the delivery of code in production.• Train junior system administrators.

Nashville, Tennessee, Us

Support• Provide technical assistance and advice to personnel involved in system design, programming, and database design.• Manage the deployment and installation of applications and custom software packages, as well as manage network and file access rights.• Support various OS (Windows, Mac OS, Ubuntu, CentOS, iOS).• Rebuild servers, laptops, and desktops for various platforms.Troubleshooting• Troubleshoot, monitor, analyze, and respond to server and Active Directory issues; including root problem identification, hardware/software interface and interoperability problem troubleshooting.• Analyze, evaluate, and recommend hardware/software changes to various computer systems.• Implement systems software changes and operating system releases while maintaining the operational status of systems.Backup & Recovery• Perform hard drive diagnostics to determine if a hard drive can be salvaged through hard drive disaster recovery.• Implement backup and recovery procedures while understanding standards, needs, and operational capacity.

Round Rock, Texas, Us

Storage, Symmetrix (Legacy to V3GR)• Comprehended Symmwin, Symmwin scripts, and proper procedure in following scripts as well as intermediately troubleshooting internals of known and unknown issues (e.g. debug failed scripts), recovering failed systems.• Executed basic installations (DAE backend cabling and connectivity), configuration build and changes, loaded code, performed hardware replacements (e.g. drives, SLICS, directors etc.), and Fibre Channel switch zoning for over 300 units.Networking, System Administration• Performed “rack and stack” of switches and servers (e.g. Cisco, Brocade, Dell, IBM, HP) and structured cabling from hosts to switches (e.g. Fibre Channel and CAT6) while setting up new environments.• Configured IP’s and VLANs on Cisco 5K, 2K, and Brocade switches and installed network cards, fibre channel adapters, RAM, etc.Operating Systems, System Administration• Provided local and global remote support for more than 5K host servers with varying operating systems including Windows, VMware ESXi, vCenter, Solaris, RHEL, AIX, and Linux.• Installed and configured various operating systems via physical and virtual media, and Network/PXE.Project Management, Agile Methodology• Completed a training course focusing on Agile Methodology.• Co-led a project upgrading and converting hundreds of users over to Emerson’s Data Center Management Software, Avocent DSView 4.

Round Rock, Texas, Us

Performed installations, preventive and remedial maintenance of servers, software, network, storage and SAN equipment located in LAB computing environment. Adhered to administrative policies and escalation procedures. Answered technical questions about data center hardware and software. Interface with server and storage vendors to establish successful integration of equipment into associated systems, including technical assistance. Sought assistance when needed, demonstrated self-initiative. Performed other duties as required.

Durham, North Carolina, Us

• Coded and designed a website from scratch utilizing HTML, CSS, and Java Script• Performed video & audio editing and ensured standard quality in web design

Durham, North Carolina, Us

• Developed an Android App for the Duke Cancer Research Center which allowed for the tracking of tissue specimen• Designed and coded the Graphical User Interface (GUI) using Java programming (Eclipse Environment), while being responsible for most of the documentation and communication between the client and the development team

Durham, North Carolina, Us

• Art designer for a biomedical virtual brain demonstration• Designed the primary modules used in the virtual world (Dendritic Spines, Active/Inactive Ion Channels)

Bachelor Of Arts (B.A.), Interdepartmental In Computer Science And African & African American Studies

Education record