Jayimon Raj Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

In my role as Shipping Lead at Decibel Cannabis Company, I manage and optimize the logistics and distribution operations to ensure that our products reach customers on time and in perfect condition. With a strong background in supply chain management, I am committed to driving efficiency and process improvements. Key Responsibilities:Shipping Operations Management: Efficiently manage all aspects of shipping operations, including order fulfillment, inventory control, and logistics coordination, to ensure timely and accurate delivery of products.Lead and mentor a team of shipping and logistics personnel, fostering a collaborative and results-driven work environment that encourages professional growth and development.Ensure compliance with industry regulations and company standards, maintaining the highest quality of service and product handling.Build and maintain strong relationships with vendors and carriers to negotiate favorable terms and enhance delivery performance.Develop and analyze shipping reports and performance metrics to identify trends, measure success, and inform strategic decision-making.Key Accomplishments:Successfully reduced average delivery times by 20% through the implementation of optimized routing strategies and enhanced coordination with logistics partners.Achieved a 15% reduction in shipping costs by renegotiating contracts with carriers and implementing more efficient packaging solutions.Spearheaded a project to automate manual shipping processes, resulting in a 25% increase in operational efficiency and a significant reduction in errors.Enhanced inventory accuracy by implementing a robust tracking system, leading to a 30% decrease in discrepancies and improved stock management.Increased customer satisfaction scores by 12% by improving on-time delivery rates and providing exceptional customer service and support.

Kochi, Kerala, India

As an Operations Manager (Sales) at HB Leisure Games LLP, I am responsible for overseeing and optimizing the sales operations to drive business growth and enhance customer satisfaction. With a strategic mindset and a focus on operational excellence, I lead initiatives that improve sales processes, strengthen customer relationships, and maximize revenue opportunities in the dynamic leisure and entertainment industry.Key Responsibilities:Sales Operations Management: Oversee all sales operations, ensuring efficiency and effectiveness in achieving sales targets and improving overall sales performance.Process Improvement: Identify opportunities to streamline sales processes and implement innovative solutions to enhance productivity and operational efficiency.Develop and maintain strong relationships with key clients and partners, ensuring exceptional service delivery and customer satisfaction.Performance Analysis: Analyze sales data and performance metrics to identify trends, evaluate strategies, and make informed decisions to drive sales growth.Key Accomplishments:Revenue Growth: Successfully increased sales revenue by 25% within the first year by implementing targeted sales strategies and optimizing the sales funnel.Process Optimization: Streamlined the sales process, reducing the sales cycle by 30% and increasing conversion rates through the implementation of a new CRM system.Team Development: Developed a comprehensive training and development program for the sales team, resulting in a 20% improvement in team performance and productivity.Customer Satisfaction: Achieved a 15% increase in customer satisfaction scores by enhancing customer service protocols and improving response times.Cost Reduction: Implemented cost-saving measures in sales operations, resulting in a 12% reduction in operational costs without compromising service quality.

Windsor Ontario

As a Billing and Training Specialist at Central Transport, I ensure the accuracy and efficiency of billing processes while developing and implementing training programs to enhance team performance and customer satisfaction. My role is integral to maintaining financial integrity and fostering a culture of continuous improvement within the company.Key Accomplishments:Billing Accuracy Improvement: Successfully reduced billing errors by 30% through the implementation of a new verification system and comprehensive staff training on billing procedures.Training Program Success: Developed and implemented a training program that improved employee onboarding efficiency by 25%, reducing time-to-productivity for new hires.Customer Satisfaction: Increased customer satisfaction ratings by 20% by improving billing issue resolution times and providing targeted training to customer service representatives.Process Optimization: Streamlined billing processes, resulting in a 15% reduction in processing time and a 10% increase in overall billing efficiency.Revenue Growth: Identified and corrected billing discrepancies that led to a 5% increase in revenue recovery, directly impacting the company's bottom line.Cross-Functional Collaboration: Fostered collaboration between departments, leading to enhanced communication and a 15% improvement in cross-functional efficiency.

Cochin

As an Administration Specialist at Panoramic Group, I play a pivotal role in managing sales calls, purchasing, and procurement processes to ensure smooth operations and support the company's strategic objectives. With a strong focus on efficiency and cost-effectiveness, I contribute to the company's growth and success by optimizing administrative workflows and fostering strong vendor and client relationships.Key Responsibilities:Sales Call Management: Coordinate and manage sales calls, ensuring effective communication between the sales team and potential clients to maximize lead conversion and customer satisfaction.Purchasing and Procurement: Oversee the procurement process, including vendor selection, negotiation, and contract management, to ensure timely delivery of high-quality products and services at competitive prices.Vendor Relationship Management: Build and maintain strong relationships with vendors and suppliers to ensure a reliable supply chain and favorable terms of service.Order Processing: Streamline order processing procedures to enhance efficiency, reduce lead times, and improve accuracy in fulfilling customer orders.Key Accomplishments:Increased Lead Conversion: Successfully increased lead conversion rates by 15% by implementing a streamlined sales call process that improved communication and follow-up with potential clients.Cost Reduction: Achieved a 20% reduction in procurement costs by renegotiating vendor contracts and identifying more cost-effective suppliers, resulting in significant savings for the company.Inventory Optimization: Improved inventory turnover by 18% by implementing a more effective inventory management system, reducing excess stock, and minimizing waste.Vendor Partnerships: Established strong partnerships with key vendors, resulting in improved service levels, better pricing, and enhanced collaboration on joint initiatives.

Ibm, Business And Logistics

Master Of Business Administration - Mba, Business

Master Of Business Administration (M.B.A.), Hr And Marketing

Bachelor Of Science (Bsc), Chemistry

10Th Grade

Education record