* Log analyzer in dedicated Soc.* SIEM Technology : DNIF* IT Service Management tools : DNIF Console, Service Now(Ticketing tool), Jira(DNIF), Jira(Customer's)* Projects : PayTM , NCDEX, Yes Security, Yes Assets management.* Responsible for daily health checkup (Linux server), daily reports, monthly reports.* Responsible for patching activity on linux based server's located at client site, sanity check.* Working with vendor (DNIF) on troubleshooting.* Monitor Real-Time logs and sends maximum info to customer like event name, event id, event time, error codes, system name, attack message, ip and url reputation etc.* Rapid response on high severity attacks.

* Working as Linux Engineer L1 in GSD (Global Service Delivery)* Managing Three Domains like NTTAmerica, NTTCOM, NETMAGIC.* Manage High Risk customers.* Monitoring Numbers of Tools as per Domains and Create Ticket and Troubleshooting Problems in the servers.* NTTA:Ticketing tools which we are managing is Sieble,Solarwind, Nboss US, US portal, Ragingwire portal,Equnix portal,Jira, Dimension data portal.* NTTA:Monitoring tools which we are monitoring is Sorlarwind for Customer and Infra, Nboss US, GMP, Logic Monitor.* NTT COM: Ticketing tools which we are managing is Service Now, Nboss EU,GIDA,Nttcom emails (Dimension data, ActiveGuard, ECL.* NTT COM: Monitoring tools are Snow,Logic Monitor,MQ dash bord,Opsgenie,Confluence,* Analysing alert as know as Incident and Notify customer about server’s performance and will take further action.* Daily check the all applications and server’s health.* Working on Incident, request, and maintenance, join bridge call, provide timely update.* Handling and resolving the queries and issues faced by our US and Japan users. Issues raised through phone,ticketing tool and alert.* Doing UAT testing.* Lounch rapid response and join bridge call include customer, engineers, Team leaders.* Kill spid (sql process id) as per request and create change management as well .* Following SOP as per customer’s requirement.

Profession = Teaching (Linux, Red-Hat System Admin)  RH124,RH134,RH254 Accessing the command line. Managing file from the command line Getting Help in RHRL(man/pinfo) Managing users andgroup Permissions. Monitoring Processes Controlling Services. Managing Network Installation and updating packages RAID configuration, Samba Configuration. at and cron-tab. log analysis. LVM management, and etc.

AT Customer Location (Icici Prudential Asset Management) Managing System Startup and troubleshooting the problems. Managed day-to-day operations of Windows , e-mail (Lotus Notes), and all Local network. Manage Cisco Switch’s (Basic Activity) Managed User and Group administration at Windows Server, like (modify user information , filepermission). Installed/managed all systems and Network Configuration, Assigning IP’s, Gateways, NameServers, Net masks, hostnames, domain Names to set up the network. Retrieve Mails data. Handlings file system management and related problem. Manage SCCM tool (Basic Activity), Basic knowledge of Symantec, Using Symantec Finding Threat and remove it.

 Managing and monitoring LAN/WAN connectivity across multiple sites. Providing systems administration support including server and work station upgrades. Building, configuration and troubleshooting of network, and System-Hardware. Fixing the Hardware issues by following up the respective vendor Failed disk’s replacement on Windows server, co-ordinate with the vendor Installed ClamWin Antivirus in Organization and protected end users from threat.  Managed WindowsServer-2012. Currently working as a Level 2 Engineer and Supporting for 24/7. Worked on Incident Management and Request Management.

 Managed Odin Software which user using for trade in Market. Patching for end users and server on Odin, Solving users query as they request over email and ticketing tool. New Installation and troubleshooting on existing App. Also managed mobile app.  Manage work logs and handover to next shift engineer.