Jay-Jay Du Toit Email & Phone Number

Malta

I'm excited to share that I've started a new position as a Flight Support Agent at VistaJet #vistajet

Johannesburg Area, South Africa

• Charter and Sub-Charter Quotes to high-net-worth clients around the world.
• Compiled NOTAMS, AICs, METARs and TAFs for submission to crew members, station managers and appointed ground handling agencies.
• Daily Crew Rostering for the whole fleet.
• Expedited quotes’ turnaround time by developing and implementing a new procedural system resulting in improved customer satisfaction.
• Enhanced coordination among all departments by executing follow-up meetings.
• Created a Smartsheet document that eliminated the need for short notice follow-ups with clients and boosted customer satisfaction.

Johannesburg Area, South Africa

• Streamlined administrative functions in FBO operations and aircraft handling departments while coordinating with seniors.
• Drove customer service goals by delivering best-in-class services.
• Liaised with flight crew and maintenance engineers to ensure the provision of quality services to clients using the Aviation facility.
• Enforced compliance with health and safety regulations aimed at reducing workplace accidents.
• Managed all types of overflight clearances and landing permits.
• Guided customers in making Cargo arrangements both in and out of the country.

Johannesburg Area, South Africa

• Overall responsibility of welcoming clients and customers, coordinating and liaising with Lounge Customer Service Representatives, Flight Crew, Maintenance Engineers to ensure world class customer experiences.