Janmejai (Jay Jay) Rawat Email & Phone Number

Hobart, TAS, AU

Hobart, Tasmania, Australia

Responsible for driving sales, process improvements and delivering on customer's promises including business SLA''s and KPIs. Ensuring compliance standards across the team, leading people and change.

Hobart, Tasmania, Australia

Acting as an initial escalation interface and energy Subject Matter Expert (SME) for business and residential customers for a large scale of sales related queries.Assisting the Telesales Manager as well as agents to add measurable value by supporting the Telesales team in incremental sales to new customers via inbound sales activities and supporting any.

Hobart

Floor Support – Often stepping up to support the sales team with processes, training and inductions. Ability to manage and resolve escalations for the team.Telesales –Point of contact for new customers, facilitating sales and exceptional customer service over the phone.Engagement – Work with the ‘fun committee’ to drive engagement, helping out with event.

Melbourne, Australia

Welcome Desk – Concierge at the Player Services desk at Rod Laver Arena.Pre/post Event Operations – Set up areas such as Player Waiting Lounge, Gift Room and Quiet Room at the National Tennis Centre.Welcome Host – maintaining player and guest schedules at the Melbourne Airport. Assisting players and guests with transport.

Manage daily operations of the store such as opening/closing, stock, team management along with a high level of customer service.Core team member of the flagship store in Delhi NCR and delivered promotional events leading up to the store opening.Promoted to Customer Relations Manager and maintained a high customer satisfaction score.Coordinated recruitment.

Marketing

Master Of Business Administration (Mba), Sport Management

Bachelor Of Business Administration (Bba), Marketing

10+2, Commerce