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Experienced practitioner in qualitative research, foresight and cultural strategy, behavioural science, UX, service design and brand and communications strategy (Australia Effie Award winner for advertising effectiveness). Have worked in Australia and New York and both client and agency side, with a particular focus on what’s new, next and possible.Graduate from the University of Technology, Sydney with both a BA and LLB (First Class Honours) as well as Graduate Certificates in both Behavioural Economics and Legal Practice, a MA from Griffith University in Arts and Entertainment Management and most recently earned qualifications in foresight strategy from the University of Houston and the Copenhagen Institute for Futures Studies.http://www.jamesjayquinlan.com
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Strategy + Insights LeadLive Nation Apac Sep 2024 - Present -
Senior ConsultantConsulting By Kantar Oct 2022 - PresentSydney, New South Wales, AustraliaSenior Consultant in Kantar Australia’s Foresight and Cultures as well as Research and Strategy practices, working across the futures, qualitative research and cultural strategy practices. In my current role I help clients to leverage culture and qualitative insight to engage with people today and strategic foresight/futures thinking to evolve how they engage with what lies ahead. -
Behavioural Economics - StudyUniversity Of Technology Sydney Mar 2022 - Oct 2022Studies in Behavioural Economics at the U.T.S. Graduate Business School. Areas of studied included behavioural science, game theory, trial design and behavioural approach to investment and insurance decision making. -
Head Of ExperienceThe Behavioural Architects Oct 2021 - Apr 2022Sydney, New South Wales, AustraliaThe Behavioural Architects is a global network of research and strategy agencies, specialising in the application of Behavioural Science. As the Head of Experience I worked across all clients in the Sydney and Melbourne offices, working across a range of clients that included Telstra, Uber, Zip, Car Next Door and Russell Investments. Through the lens of Behavioural Science, my practice spanned service design, trend spotting/foresight planning and design. -
Senior Specialist Design + BrandTelstra Aug 2019 - Oct 2021Sydney, New South Wales, AustraliaDeputy head of Telstra Digital Systems, working across the Telstra Digital Accelerator, accessibility and the Telstra Design System.My recent projects include: • Co-drafting Telstra Digital's Accessibility Policy• Leading the implementation of the policy (including project management, workshop design and facilitation, negotiation with stakeholders, journey mapping and drafting)• Co-creation of Telstra Digital's Vision• Lead researcher and lead designer of Telstra Digital’s accessibility assistant software • Leading brand compliance for the design and deployment of Telstra Digital’s design system -
Senior Manager - Brand StrategyCommonwealth Bank Aug 2018 - Mar 2019Sydney, AustraliaThis position (which included managing two direct reports) involved working within Group Marketing as well as other departments within Commonwealth Bank. Responsibilities included brand definition and architecture, compliance with brand standards, working with Digital Design and Research teams. The key achievements that I am most proud of include applying branding techniques to risk (in order to ingrain risk management in people’s day to day approach) and strengthening the relationship between Group Marketing and the Digital Design department. -
Executive Director, StrategyFuturebrand Dec 2017 - Jul 2018Sydney, AustraliaAs Executive Head of Strategy I oversaw work in both the Sydney and Melbourne studios as well as liaising with other FutureBrand offices. • Responsible for managing and mentoring strategists in Sydney and Melbourne• Introduced the use of search and social media analytics to the practice as well as social media listening to enhance our research capabilities• Ultimate responsibility for all strategy work in Australian studios, including both B2B and B2C projects -
Vice President / Head Of Insights And StrategyConverseon Sep 2016 - Aug 2017Greater New York City AreaConverseon's mission is to provide the world’s best social-driven insights and data and to help integrate these into our clients’ organizations so that they can take meaningful action. Using a combination of techniques, including machine learning (built on Converseon’s proprietary training dataset built out over the last decade) and human analysis, we separate the signals from the noise to provide the quality of data and analysis our clients need to make key decisions.As the leader of the insights and analytics practice I oversee our team of data scientists and analysts and have ultimate responsibility for product. My responsibilities include:• Leading the social intelligence, research and strategy transformation for our clients• Helping integrate social intelligence and data into client organizations to align with their KPIs and drive value• Review, refine and evolve internal frameworks, processes and procedures• Helping grow and mentor the Converseon team• Evolving and optimizing Converseon's offerings (both products and services) and solutions• Maintaining and growing profitability and driving operational efficiency• Growing existing client business along with drive new business efforts for the consulting group• Ensuring effective team implementations of activities and client satisfaction• Informing overall Converseon strategies as a member of the Senior Leadership Team• Contributing to Converseon thought leadership and marketing activities -
Vice President / Head Of Social StrategyPublicis Feb 2016 - Aug 2016Greater New York City Area -
Vice President / Strategy DirectorPublicis Aug 2014 - Feb 2016Greater New York City Area -
Associate Director Of Social StrategyPublicis Sep 2013 - Aug 2014Greater New York City AreaHead of social strategy team (eight direct reports) with responsibility for social strategy, insights / listening program and community management across all three office locations in NYC.Also responsible for advising offices throughout the global network on the adoption of Publicis Newsdesk (The Central Strategic Hub) and customization of this way of working for their market.Involved in rolling out digital tools throughout Publicis Kaplan Thaler, social strategy responsibility for two accounts (pharmaceutical and financial services) and involved across new business efforts employing a wide range of skills (brand, communications, social and digital strategy).Currently studying UX (User Experience) at General Assembly NYC. -
Director Of Social MediaDdb May 2012 - Sep 2013As Director of Social Media (a position that I created and leader of a team that I assembled) I have ultimate responsibility for social intelligence/insights, community management and social strategy. Unlike many others in the digital world I bring my training and experiences from law and strategic planning to this position, meaning that I have both an eye for detail as well as an understanding of our clients' communications, marketing and business issues. -
Social Intelligence Manager And Senior Strategic PlannerDdb Oct 2007 - May 2012Ddb Group SydneyLeader of DDB Group Sydney's social intelligence practice, working across clients and new business opportunities at all agencies in the group.This position has involved presenting at DDB Group offices in the United States about social intelligence practice and at the Communications Council's AdSchool in Strategic Planning, Digital Planning and Account Management as well as at the Summer AdSchool Foundation Course. Clients have included Telstra, Hewlett-Packard, McDonald's Australia and Volkswagen.As a Senior Planner I won DDB Group Australia's first ever Australia Effie Award for work with Wrigley Australia on the EXTRA chewing gum brand. Other clients have included Johnson & Johnson, Audi Australia, Australian Red Cross Blood Service, George Weston Foods, Clorox Australia and Telstra (as Acting Planning Director).I was also the first person to ever have a Wrigley Food Creature modeled after them - Mr Red Bull, who has a thing for action sports, music, motorsport and can be spotted wearing Alain Mikli glasses, oversized baseball caps and some fresh Nike kicks! -
Strategic PlannerOddfellows Oct 2004 - Sep 2007North SydneyWorked with Toyota Racing Development on motorsport communications as well as the Australian launch of the brand, as well as Toyota retail communications and work for Daihatsu and Lexus Australia retail work.This position also involved a secondment to the National Sales and Marketing Department at Toyota Motor Corporation Australia, working in the Product Management Division as Retail Product Specialist.
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Account ExecutiveOddfellows Mar 2004 - Sep 2004North SydneyInvolved with account management and strategy for the launch of Toyota Motor Corporation Australia's naming rights sponsorship of the AFL (Australian Football League).
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Business Development Assistant / ParalegalAllen, Allen & Hemsley / Allens Arthur Robinson Mar 2000 - Feb 2004SydneyWorked in the Construction Group (as a paralegal) and the Litigation Practice (in Business Development). Admitted as a Legal Practitioner in the Supreme Court of NSW (2001).
James Quinlan Skills
James Quinlan Education Details
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User Experience (Ux) -
Service Design -
User Experience (Ux) -
Arts & Entertainment Management -
Graduate Certificate In Legal Practice -
Primary Interest In Intellectual Property, Especially In Relation To Digital Technology -
Communications -
Mosman Church Of England Preparatory School (M.C.E.P.S.) -
Graduate Certificate In Behavioural Economics -
Certificate In Strategic Foresight
Frequently Asked Questions about James Quinlan
What company does James Quinlan work for?
James Quinlan works for Live Nation Apac
What is James Quinlan's role at the current company?
James Quinlan's current role is Foresight, insight and strategy..
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What schools did James Quinlan attend?
James Quinlan attended Academy Xi, Academy Xi, General Assembly, Griffith University, University Of Technology Sydney, University Of Technology Sydney, University Of Technology Sydney, Shore School, Mosman Church Of England Preparatory School (M.c.e.p.s.), University Of Technology Sydney, University Of Houston.
What skills is James Quinlan known for?
James Quinlan has skills like Digital Marketing, Advertising, Mobile Technology, Mobile Communications, Strategic Planning, Brand Developement, Brand Architecture, Social Media, Trend Forecasting, Social Media Marketing, Digital Strategy, Digital Media.
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