Jay Bradley Email & Phone Number

Cork, County Cork, Ireland

Cork, Munster, Ireland

Cork

To increase brand awareness, sales uplift and advocacy of HTC products providing the interface between HTC and the retail marketplace. To build strong relationships whilst delivering key messages regarding products, ensuring compliancy and merchandising the products and brand. Responsible for individual geographic territory. Identify process gaps and.

• The role of the Guru is to create a 'World Class Customer Experience' in-store. This is a full role which requires working with our customers in a very supportive way. Being friendly, approachable and an informal.
• Develops self and others and embraces new ideas and ways of doing things.
• Leads the delivery of training and new product briefings to in-store team and provide regular coaching of latest industry trends, products and services.
• Attending Store Manager's Conference, Area Manager's Meetings as required.
• Reporting and feedback to the business on a regular.
• Establishing & maintaining trusted relationships with new and existing O2 Customers, creating loyalty to the network and sales opportunities.

Telefonica O2 Ireland Limited

• Training and development of product knowledge to region. ( Device Specialist)
• Trouble shooting of handsets, laptops, broadband connection issues etc.
• Selling services, brand and products to the customer.
• Upholding of day to day running of store – banking, Admin- updating of excel sheets, cashing up, conference calls, training etc.
• Dealing with consumer, SPT, SME and corporate accounts in both closing of new contracrs and renewals.
• Turning of customers… Show more

O2 Retail Wilton - O2 Ireland

• Manager of O2 Wilton 6 Months.
• Training & development of staff and managing team performance.
• Drive of Sales Team.
• Setting targets and goals for the team.
• Payroll and rostering.
• Trade reports and reporting on KPI’s to Area Manager and Head Office.

Mitchelstown, Co. Cork

• Delivering fantastic customer service keeping the Brand of the company at the forefront at all times.
• Cross selling and Upselling.
• Monthly Stocktaking.
• Facing off and maintaining of the wall and merchandising of the store.
• Maintaining organisation of "the Vault".
• Ensuring efficient delivery of all administrative processes connected to sales and after sales on all products and services with the use of CRM, abiding by all company policies and… Show more

Diploma, Full Stack Software Development

HTML, CSS, Javascript, Python, Django

Bachelor Of Science (Bsc), Computer Science

Incomplete - 2 years remaining to complete for Degree

Higher Certificate, Introduction To Computer Game Design

Higher Certificate, Computer Networking And Web-Design