Jayjit Das Email & Phone Number

Senior IT professional with over 22 years of experience in providing strategic leadership and operational management towards the growth of business including setting objectives, priorities and measures and managing employee performance, P&L, budget and KPIs. I am equally adept as a leader and key contributor in devising action plans, delivering and leading Transformational Programs & Projects, Global Account Management, Service Delivery, Solution Design & Development, Pre-Sales Solutions, Building Customer Relationship and Leading Large Distributed Teams.Currently involved in delivering multiple program across the globe. Providing technology solution and innovation for Risk and Credit servicing. Managing a diverse skilled team of 150+ spread across geographies (US, UK . Poland & India)Evaluate customer’s problem statements and leverage TCS’ various horizontal teams to build proposals and get the feedback on TCS’s proposition- Lead the bids and response to RFP’s (Request for Proposals) from TCS’s side (As Required). Partner in oral defense of the RFPs (As Required)- Drive the resourcing discussions with the customer procurement teams for new and existing engagements and forecast resource requirements- Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments- Provide TCS’s POVs (Point of Views) on customer run initiatives- Manage CSS (Customer Satisfaction Surveys) and Lifeline surveys for the projects managed (Half Yearly / Annual)- Arrange partner days and innovation days for the customers and introduce them to larger TCS network with various technology and academia partners (Quarterly/ Half Yearly)- Share TCS’s critical and referenceable programs and learnings from other customer’s or Line of Business – As Required- Workforce Planning along with Project Managers, customer managers to understand the upcoming resource requirements Responsible for Financial Management- Responsible for timely invoices and tracking payments from the customers- Responsible for collections and needs to take care of any outstanding invoices which have not been paid by the customers- Responsible for overall margin of the accounts she manages- Monitors the contract expiry and timely renewals to ensure continuityPMP certified Project Manager and Certified Scrum Master with experience in multiple system development and migration projects cutting across complexities of multiple technologies as well as interfacing systems.

Listed skills include Program Management, Software Project Management, Portfolio Management, Offshoring, and 19 others.