Jay (John) Jordan Email & Phone Number

Memphis, Tn, Us

I help maturing companies scale operations with their data, NetSuite, and other cloud technologies.

Detroit, Michigan, Us

Detroit, Michigan, Us

This role drives both strategy and execution of technology initiatives across all parts of the operational technology stack, playing a key role on Bloomscape’s operational technology team by managing development of business processes and implementation within NetSuite and related integrations.This role works closely across Bloomscape to bridge the gap between vision and execution of e-commerce, fulfillment, and backend applications that will surprise and delight our customers, and help us achieve our business goals.

Jackson, Mi, Us

”The NetSuite Administrator is responsible for supporting the ERP system on a daily basis as well as managing the delivery of NetSuite initiatives and business processes. The NetSuite Administrator will commonly interact with the individuals from all levels of the company. The role is a key resource in the architecture, implementing, training, supporting, documenting, managing, and providing technical and functional assistance with NetSuite."Multi-Technology Solutions Implementation-Affiliate attribution program with integration and system postbacks-Sales force quota and bonus reporting solution consolidated with Workflow, SuiteScript searches and KPI Scorecards-Geographic searching algorithm presented as server Suitelet, with client SuiteScript-Multi-service address validation for UI warnings and validationDell Boomi - Automated Syncing Subscription Records with Billing System-Architected solution for automated multi-year subscription renewal and sync-Process design and configuration for multiple production Environments-Replacement of Recurly-native integration processes-Managed development of use cases with remote developer-Scoped and configured object and field mapping to/from subscription billing system-Process debugging, quality assurance, and system monitoringNetSuite - Configure Implementation Phase II Objectives-Multi-company corporate restructure implemented using Custom Segments, across AP/AR, expenses, Entities, and Fixed Assets-Implemented customer and property address verification using internal API management-Refined 1099 reporting process for 4,300 contractors down to 2 weeks-Fixed Assets Management implemented-Integration testing procedures developed and implemented for Release Preview and maintenance-Developed Case management methodology and procedure-Implementing various approval Workflows; documentation and consolidation of existing validation Workflows-Debugging script deployments from Advanced Customer Support

Ann Arbor, Mi, Us

"The Application Analyst will provide business process and technical expertise in assessing and implementing application software projects and initiatives to support and enhance Internet2's administrative business functions."NetSuite (AR, AP, GL, Fixed Assets Management)-Workflow development, testing and deployment for approvals and record validations-Customizing financial and transactional reports-Managing, debugging, and upgrading installed packages-Supporting Fixed Assets Management with process refinement and record manipulation-Standardized address fields of 22,000 asset records with Python scripting-Monitoring and resolving issues with SOAP API integrations-Tier 2 end-user support-Roles and permission management-Develop technical and end-user documentationSalesforce-Configuration of custom objects and fields-Create and maintain Process Builder and Workflows-Create documentation and user guides for new custom objects-Mass data manipulation through CSV uploads and SOQL queries-Converted Javascript buttons to Lightning Experience componentsPardot (Marketing Automation)-Support integration to Salesforce-Configure syncing new custom objects and fields-Consult to Marketing and Communications on constructing Dynamic List query criteriaZuora (Lead-to-Cash Subscription Billing)-Upgraded and maintained "Zuora Connector for Salesforce CPQ" package-Monitored and supported AR integration to NetSuite through Dell Boomi servicesInternet2 Collaboration Platform (Identity & Access Management)-Configured and managed COmanage Entity identity registry for authentication-Configured and managed Grouper for distributed group management-Contributed to user onboarding flows and business process around provisioning services-Tier 1 support for SAML assertions, permissions, and other access control issues

Ann Arbor, Mi, Us

Marketing Measurement and Analytics:-Tracked inbound traffic from marketing efforts with campaign tagging-Created tracking schema and process for tagging outbound communications and advertisements on Facebook and LinkedIn-Monitored communications efficacy in Google Analytics-Created weekly reports in Excel-Set up automated reports for feedback on website usage to staff as content providersNew Website Migration:-Marked up archived content with HTML and tags in new Django CMS for public access-Used discretion in conforming old content to new site hierarchy-Standardized presentation of past events and workshop content in Events pages-Processed site content of 40+ subdomains to archive into Amazon Glacier-Documented processes for using new CMSEvent Branding Design:-Created 60-slide informational presentation template on 7 company initiatives in PowerPoint-Researched and setup Twitter moderation software (Twubs) for annual conference

Guided experience as part of marketing practicum course.User Research:-Used regular expressions to normalize database of user data-Used PRIZM segments by Claritas to determine the three target personasPersona Development:-Sent to content producer to create new blog content-Used personas to optimize AdWords keyword strategies

Enumclaw, Washington, Us

Guided experience as part of marketing practicum course:-Made AdWords recommendations based on landing page performance-Installed javascript for event tracking to measure conversions-Initiated a split A/B experiment testing landing page optimization through page redesign in a Wordpress website

Washington, Distrito De Columbia, Us

-Manage monthly budget of $10,000 through Google Grants for non-profit organizations-Optimized ad groups to 9% CTR-Create Google ads with up to 3,000 impressions/300+ clicks per day

Southfield, Michigan, Us

-Rebuilding percussion program under new direction-Writing/rearranging all percussion music into customized parts-Teaching playing technique and discipline for 5 students-Teaching music reading and musicianship fundamentals-Teaching 4 music pieces in two weeks-Teaching marching technique and show drill (visual)

-Teaching playing technique and discipline for 16 students in four different sections (basses, snares, tenors, cymbals)-Managing lesson plans and pacing of summer season-Writing/rearranging music-Teaching marching technique and drill (visual)-Visual design for the marching program

Bachelor Of Business Administration (Bba), Marketing; Sociology Minor

"Mountaineer"

Computer Science

Education record