Jay Pimentel Email & Phone Number

New York, New York, United States

The Office Associate is part of the Operations Department. Reporting to the IT & Facilities Manager the officeassociate will ensure the smooth running of the organization and assist the facilities team and support staff. Thisadministrative position is multi-faceted and will support the whole of the organization in day-to-day operations andother administrative functions.RESPONSIBILITIES● Maintain and replenish inventory and office supplies● Manage room bookings in the shared spaces● Support departments with organizing and packaging large mailings.● Provide high level of customer service at the reception desk; welcome visitors to the office; and answer andrespond to incoming phone calls and emails.● Ensure shared workspaces and copy areas have adequate and appropriate stock and supplies for effectiveoperation● Logistics coordination: location, food, set up, clean up● Provide administrative support to Executive Director● Help oversee the provision of housekeeping and maintenance services to keep the office clean and safe andappliances in working order● Special projects as needed

New York, New York, United States

New York, New York, United States

• Multitasking on the floor in an efficient manner.• Strong rapport with clientele regarding food & cocktail service.• Maintaining stock of bar & its compliance to the NY State health code.• Taking brunch/ dinner reservations & Pickup/ Delivery orders over the phone.• Complying with NY State COVID-19 protocols & mandates.

230 Park Ave

• Created a video game themed campaign to promote sales.• Basic knowledge of beers, wines, & cocktails.• Logged inventory twice a week and nightly wine inventory.• Designed seasonal menu items.• Reported and Deposited daily profits & cash tips.• Adept in preparing & serving seafood.• Conducted Performance Management: Demerits, Performance Reviews, & Plans of Improvement.

1535 3Rd Ave, New York, Ny, 10028

• Knowledgeable in French cooking & baking traditions and fine dining etiquette.• Quickly and accurately calculate checks and make appropriate change.• Responsible for opening & closing the property.• Upsold seasonal breads & pastries.

485 Lexington Ave, New York, Ny 10017

• Knowledgeable in Vegan & Organic cuisine and their nutritional benefits.• Train new waiters and floor staff on guest service expectations, safety procedures, and food handling.• Monitor guests to ensure excellent guest experience.• Set up auxiliary booths for private parties and banquet style events.

1133 Broadway, New York, Ny 10010

• Knowledgeable in Indian cuisine, along with their cultural significance & nutritional benefits.• First point of contact for all customers entering the establishment and providing a great first impression.• Maintaining the flow of the service line and reporting to the manager any issues on the line.• Fronted the Madison Square Eats booth during the summer months and directed more business to the main location.• Initiated the tip jar process and aided in establishing register protocol while attended the cashregister.• Supervised the kitchen, retail floor, and the serve line.• Aided in establishing our brand of [Good Karma Served Daily] as an inaugural member of theInday team.

Bronx, New York, United States

• Thorough and expedient training in direct sales.• Attended daily leader’s meetings on important regulatory updates along with tips on one dayrunning our own meeting and dealing with employees.• Aided in planning out territory, supervising new employees, and setting the example for themto follow.

New York, New York, United States

• Attending the cash register and restocking unwanted purchases and returned items.

New York, New York, United States

• Transporting important legal documents to and from law firms.

2857 Broadway, New York, Ny 10025

• Knowledgable in Vegan lifestyle and Vegetarian cuisine.• Managed sanitation of the Self-Serve Salad Bar.• Maintained organization of the beverages using proper FIFO protocool.• Attending the cash register while managing daily finances.• Sanitize the restaurant on a regular basis and organized beverages, ingredients, materials,and utensils.• Initiated a new position to draw customers with free samples.