Jay Kim Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Canada Area

Championed prairie regional sales communication to dealer body. Responsible for accurate and timely sales reporting as well as creating user friendly sales analysis tools.• Built quality analysis tools that support regional managers’ dealer contact, reducing preparation time on data gathering. Centralized and streamlined the sales messaging from the regional office for 37 dealer body• Created an all-new payment calculator that set regional tactical messaging. Average processing time reduced from 2 days after month end to a day before month end• Championed the introduction of newly launched products to dealership teams, led the initiative to secure and present prototype vehicle for regional action meeting

Calgary, Canada Area

Daily monitoring of orders / Allocation and scheduling of vehiclesGeneration of all reports utilized by regional staffAssisting District Managers (DM) as required / Handling dealer inquiriesLiaising with headquarter Distribution Team on issues relating to scheduling, allocation and shipping of vehiclesAssisting the Business Center office with various administrative tasks

British Columbia, Canada

Allocated and reviewed delivery of cars from different compounds and ports to dealers for Hyundai Auto Canada Corp.Maintained a system that organizes ownership papers, license plate renewals, insurance slips and administrative paperwork of all company vehiclesCoordinated the disposal of returned company carsAssisted in calculation and communication of Manual allocationsAnswered any inquiries from the Regional staff or dealersAssisted in building and maintaining analysis tools to help Regions with their allocation process

Ontario, Canada

Resolved Hyundai dealer’s incentives requests via SAP system and created lease and financing breakdown reportProcessed on average $10,000 dollars’ worth of dealership claims daily after careful reviewLauded by district service managers for quick claims turnaround after short transition period

Ontario, Canada

Created completely new and automatic reporting for After Warranty Adjustment (AWA) and customer satisfaction tools for agents, dealers and executives, allowing for easy-to-see budget breakdown by region, month, and categorySupported final testing of new AWA dealer website launch; found 7 issues within the week prior to launch and established stable edition a week after; served as point of contact for all dealers regarding new process and websiteReduced 2 distinctive billing processes from 3 days to 3 hours by drafting manuals for the reporting templates and creating automated Excel macros Reorganized Ford’s roadside assistance claims and other clerical duties regarding roadside assistance services by setting up sample templates for 3 unique roadside assistance item delivery reporting

Kingston, Ontario

Drafted 40 standardized emails and 300 standardized social media response templates and posted examples for the firm, currently in use with positive reaction from clients noticing the changeAdministered client case management (national not-for-profits) by directly communicating to clients on a daily basis; praised for quick response time by management and clients alikePrioritized and deployed the firm’s social media marketing, relevant YouTube video content for weekly newsletters, and utilized Facebook for target group involvement and potential client searching, resulting in 7 new clientsPerformed market research on 7 competitors and viability of mobile web app, as well as profitability and financial analysis for mobile application business; information contributed to further business decisions

Vancouver, Bc

Secured 12 new website development clients by proactively curating web content via Twitter and blogAccommodated simultaneous communication of 4 clients to ensure their needs were met in a timely manner and was recognized for pre-emptive attention to customer needs

Bachelor Of Commerce (B.Com.)

Bachelor Of Commerce (Bcom)

Education record