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Jay Klein Email & Phone Number
Director of Account Management
at
Celebrity Agent
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✓ Verified May 2026
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Profile completeness 86%
Current company
Role
Director of Account Management
Location
Marietta, Georgia, United States
Company size
Who is Jay Klein? Overview
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Quick answer
Jay Klein is listed as Director of Account Management at Celebrity Agent, a company with 17 employees, based in Marietta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Jay Klein.
Jay Klein previously worked as Director of Client Service Operations at Cinc and Director of Client Care and Retention at Cinc. Jay Klein holds Bachelor'S Degree, Psychology from University Of North Georgia.
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Celebrity Agent
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Profile bio
About Jay Klein
Harnessing almost a decade of work experience with the majority in the technology space (SaaS), I have continually expanded my repertoire by taking on various leadership positions throughout the years. Within my scope, I have mastered multifaceted areas like business development, account management, and customer success. I have also developed an extensive knowledge of our robust portfolio of products and service solutions for presentation to the client base. As demonstrated by my work history, I have fully leveraged my bachelor's degree in psychology by building a career centered around forging lasting relationships with diverse professional profiles. These experiences have enabled me to transform my understanding of human behavior and motivation into something that could be mutually beneficial. As such, I have consulted with clients to understand their needs and requirements and propose compelling value propositions to secure profitable opportunities. I have also swiftly addressed any issues or concerns they might have. In numerous opportunities, I have generated high satisfaction levels, improved retention rates, and delivered positive experiences. With several leadership positions under my belt, I have performed high-level duties like defining and executing strategies in line with organizational vision, mission, values, and goals. I have also established high-energy teams from the ground up and propelled them to their fullest potential through developmental opportunities. Through my keen guidance, we have surpassed aggressive business objectives and optimized overall performance. I have also meticulously analyzed relevant data and metrics to make informed business decisions, impacting client services and revenue growth and profitability. With all of that considered, I take absolute pride in my ability to support organizations and clients and contribute to their success. I am resolutely dedicated to driving customer success and advancing organizational growth. If you share a similar vision, let's connect! You can reach me here or via email at jayklein16@gmail.com.
Current workplace
Jay Klein's current company
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Celebrity Agent
7 roles
Jay Klein work experience
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Director Of Client Service Operations
Current
Jan 2025 - Present
Director Of Client Care And Retention
In my capacity, I devise an effective retention strategy in line with the organizational mission, vision, and values to produce massive enhancements in overall customer experience, service quality, workforce productivity, and revenue and profitability. I also develop a highly competent team responsible for executing retention strategies and initiatives.
Mar 2021 - Jan 2025
Account Manager
In this role, I proved my capabilities as a trusted adviser, thought leader, and subject matter expert (SME) to the clientele, masterfully presenting the full suite of CINC products and solutions by relaying compelling value propositions aligned with their unique needs. I also managed 190+ accounts while proactively seeking new opportunities to surpass the.
Dec 2018 - Mar 2021
Front Line Team Lead
In this position, I oversaw a high-performing team of 10 front-line managers, guaranteeing the provision of exceptional customer service through active collaboration and clear communication of performance expectations, goals and objectives, and strategies. I also orchestrated productive training, coaching, and mentoring sessions to hone the existing skills.
Dec 2017 - Dec 2018
Front Line Manager
During this period, I accommodated a high volume of calls and emails daily, delivering stellar support to clients with product issues and inquiries. I also rectified technical problems with absolute promptness, which generated high levels of customer satisfaction. Further, I nurtured existing and new client relationships to maximize profitable.
Mar 2017 - Dec 2017
Front Desk Manager
During my tenure, I supervised a high-energy team of 10+ front desk staff while establishing a positive work environment through respectful communication, active engagement, and hands-on assistance. My efforts resulted in a significant increase in morale and productivity. I also addressed complex issues and concerns with tact and professionalism, ensuring.
Jun 2016 - Mar 2017
1 education record
Jay Klein education
FAQ
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What company does Jay Klein work for?
Jay Klein works for Celebrity Agent.
What is Jay Klein's role at Celebrity Agent?
Jay Klein is listed as Director of Account Management at Celebrity Agent.
Where is Jay Klein based?
Jay Klein is based in Marietta, Georgia, United States while working with Celebrity Agent.
What companies has Jay Klein worked for?
Jay Klein has worked for Celebrity Agent, Cinc, and Onelife Fitness.
How can I contact Jay Klein?
You can use AeroLeads to view verified contact signals for Jay Klein at Celebrity Agent, including work email, phone, and LinkedIn data when available.
What schools did Jay Klein attend?
Jay Klein holds Bachelor'S Degree, Psychology from University Of North Georgia.
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