Jay Kujak Email & Phone Number

Greater Minneapolis-St. Paul Area

Saint Paul

Drove the Big Data framework allowing for the integration of data from structured and unstructured sources, providing management with instant access to key data.Oversaw deployment of Cloud Applications and support of systems, infrastructure and platforms.

Bloomington, Mn

Recruited by TEKSYstems to contract for CoreLogic.Challenge: Work with various stakeholders in defining and developing key management reports and queries.Accepted hands-on position to work with key managers and executives and produce reports and queries from data warehouse. Interview multiple disparate stakeholders to identify areas for improvement, gather requirements and drive consensus. Translate business needs into functional and technical specifications and manage full SDLC.Selected Achievements & Solutions:  Noted for instantly gaining trust and credibility with users based on deep management and technical expertise. Demonstrated hands-on abilities using SQL against SQL Server data warehouse. Leveraged experience using SSIS for ETL processes. Developed and performance-tuned stored procedures. Currently developing framework design of Dimensional Modeling for data warehouse for 4 disparate system sources.

Bloominton, Mn

Recruited to assume top IT leadership role for Collections Division of multi-national firm.Challenge: Stabilize environment plagued with regular system crashes and user downtime. Evaluate, select and implement Business Intelligence solution to improve business performance and increase information transparency. Reporting to the CFO, assumed oversight of all IT functions to support over 250 users and 2 call centers with over 200 agents. Functional areas of accountability spanned technology direction and strategy, process and quality improvement, service development and rollout, project planning and management, budgeting, purchasing and contract negotiations, asset and license management, team development/leadership, and customer/vendor relations. Led teams in analyzing, designing, implementing and maintaining voice, data and dialer infrastructure to support business demands. Managed team of 8 and +$1M operating budget.Selected Achievements & Solutions: Stabilized environment suffering from crashes as the result of application downtime. Upgraded systems and automated dialer, added additional hardware to increase throughput of Windows 2003/Linux environment; improved uptime from 85% to 99%. Collaborated with analytics team to review trends and results to identify areas for revenue improvement. Identified weak processes and currently lead systems and process reengineering efforts to increase productivity and drive down costs. Noted for improving internal customer relations by meeting with senior executives and line managers to understand requirements and champion technology solutions with a strong ROI. Oversaw data warehousing initiative using SQL Server 2005 to assemble data from multiple disparate databases and provide single repository to support analyses and business intelligence framework.

Saint Paul, Mn

Built an impressive record of achievements and advancements through a series of increasingly responsible leadership positions. Played pivotal role in facilitating the growth of the organization by 200% within 8 years.Challenge: Promoted to drive the introduction of emerging technologies, processes and best practices to reduce costs and enhance competitive standing within the marketplace.Oversaw deployment and support of systems, infrastructure, platforms and applications to support 350 users across 15 locations. Completed oversight for the management of 4 Contact Call Centers, 24/7 Data Center, LAN/WAN Network Services, Blackberry Server Systems, Database Administration, SCO UNIX Systems, Exchange Server 2003, and Help Desk Operations. Managed team of 9.Selected Achievements & Solutions: Recognized for enhancing LAN/WAN infrastructure, increasing overall uptime from 85% to 99.9% for last 5 years. Brought in-house previously outsourced IT and Data Transformation operations, achieving $100K in savings. Drove the deployment of MS Report Server framework allowing for the integration of data from 12 different database sources, providing management with instant access to key data while delivering $150K in yearly cost savings. Oversaw the build out of WAN infrastructure between Minnesota and Arizona locations, ensuring optimal data access. Directed the design of major enhancements to the CRM system, utilizing .NET and MS SQL database. Led the deployment of HP MSA SAN solution to support high-volume Call Center and warehousing data. Successfully renegotiated contracts with telecommunications providers, minimizing yearly costs by $120K.

Saint Paul, Mn

Challenge: Oversee the expansion, optimization and optimal management of IT operations to support corporate and 3 Call Centers in Minnesota and Arizona.Managed the design, deployment and enhancement of services, consisting of network infrastructure, messaging, remote access, dialer and telecommunications platforms, and end-user support. Directed all aspects of multiple, simultaneous projects and programs. Selected Achievements & Solutions: Oversaw the build out of technical infrastructure for 2 new Call Centers in Minnesota and Arizona, 10% below budget. Led the establishment of Data Center to deliver services to users across 8 locations throughout the U.S. Directed the design and deployment of WAN infrastructure to integrate 15 separate locations and ensure appropriate access to SCO, Windows NT, SQL 2000, FoxPro DoubleTake, MS Exchange and PC Systems. Spearheaded the introduction of VPN and Wireless Email to allow remote users access to key data. Established Disaster Recovery and Business Continuity Plan. Replaced costly independent IT consultants.