Jaykumar Jk Email & Phone Number

United Arab Emirates

Dubai

United Arab Emirates

Uae

Direct and control the activities of Fleet operation through efficient systems and processes of Fleet Management to ensure cost-effective use of resources and to provide high-quality service to customers.Establish robust Fleet Management systems and processes by implementing quality maintenance schedules, mechanical and electrical repairs works, including timely preventive maintenance & service schedule.To ensure minimum downtime and safety and reliability of the vehicles.To provide advice to managers and staff on all transport related issues to improve service level and efficiency.Ensure customer confidence is enhanced through clean and orderly service operation.

Abudhabi

Plan, Organize, Lead and control, part of Automotive workshop service management operations.Lead & achieving each Branch Target & Group Revenue as setting the Target by using SMART principle. Prepare MIS Reports for the top management. Monitor customer satisfaction and trends through post service follow up, post sales follow up, and share the customer satisfaction information with service personnel.Monitor Job quality through quality control inspections, comeback reports and customer complaints.Cultivate Retail and fleet customers Business relationships.Focus on Customers Retention and delight them through fix it right at first time and quality services.Monitor Service reminders and service appointment system.Conduct weekly analysis of Key Performance Indicators like productivity, efficiency, labor utilization, labor sales, labor gross profit, parts sales / repair order, labor sales / repair order and expenses.

Abudhabi

Plan, Organize, Lead and control, part of Automotive workshop service management operations.Responsibility of Department Budget preparation ( capex & opex) and operating within the budget.Lead & achieving each Branch Target & Group Revenue as setting the Target by using SMART principle. Prepare MIS Reports for the top management.Conduct weekly analysis of Key Performance Indicators like productivity, efficiency, labor utilization, labor sales, labor gross profit, parts sales / repair order, labor sales / repair order and expenses.Creating and Establish SOPs-Standard operating procedures & policies.

Chennai - India

Plan, Organize, Lead and control, part of Automotive workshop service management operations.

Muscat

Worked as a Floor Incharge at BAHWAN AUTOMTIVE CENTRE ISO 9001 company, the world biggest Automobile Dealer (TOYOTA), Muscat-Oman from 21.7.1996 to 2004 (8 years

M.B.A -, Operations Management, First Class

B.Tech -Mechanical Engineering, Dme Automobile Technology, Automobile