Jaykumar Sheth Email and Phone Number
Jaykumar Sheth work email
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Jaykumar Sheth personal email
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Jaykumar Sheth is a Director at ITS - Internet Travel Solutions at ITS - Internet Travel Solutions. He possess expertise in management, training, leadership, business analysis, start ups and 6 more skills. Colleagues describe him as "Jay is more a friend than a manager; a people's person who thrives on his team support. His is very hard working individual with a solid understanding of process, operations know-how and overall customer service. He is a strong leader and puts a lot of effort at job at hand and never shy of responsibility. He is very dedicated, enthusiastic, passionate , positive and always open to sharing his ideas; a true asset to any organisation. It was a pleasure working under him; I wish him all the best in his future endeavours." and "Jay is among the most intense and committed. He is a highly detail oriented person, stays focused on the task on hand, is result oriented, proficient in all aspects, a great communicator and a good team manager .We played the game well and we won! That’s all that matters to him ,it’s great working with you."
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DirectorIts - Internet Travel Solutions Nov 2022 - PresentMumbai, Maharashtra, India -
Associate DirectorIts - Internet Travel Solutions Oct 2019 - Nov 2022Mumbai Area, India
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Customer Service ManagerCleartrip.Com Apr 2015 - Sep 2019Mumbai, IndiaResponsible for Enhancing the overall Customer Experience by generating positive outcome with every Internal and External Customer Interaction. -
Assistant ManagerCleartrip.Com Jan 2008 - Mar 2015Operations in; . Customer Service being the forte, at my current work place, I am also conducting training batches for the agents to handle international process. Proud to have single handedly set up the International Process in Operations Department and Overseas Operations (in Dubai).As a result and looking at my previous experience, entrusted with the responsibility to ensure smooth functioning of this department along with other departments like E-Care, Social Media and Escalation.As a resolution specialist, root cause analysis is second nature and therefore stops at nothing, but the best solution, for even the most complicated problems at hand. A dedicated performer, whose prime focus is to exceed the set organizational targets and deliver results that guarantee customer satisfaction
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Team CoachWns Global Services Pvt. Ltd May 2005 - Jan 2008US Process: Travelocity Air, Car & Hotel Voice/E-Care - Blended). Joined as a CSA and got promoted as a Team Coach in November 2006.As a Customer Service Executive, had to reply to customers' travel related query via email and contacting airline and other vendors by phone to get the resolution.
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Customer Service ExecutiveE-Serve International Nov 2004 - Apr 2005US Process: Sunshine – Voice). Customer Service Executive for Citibank Credit Cards; assisted customers with their credit card related queries over the phone and also had to up-sell other credit card related add-on products.
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ManagerNetoutline Solutions Dec 1999 - Aug 2004As a Manager of a Dot.Com start up, I was in charge of ensuring day-to-day work functions are being carried out smoothly. Apart from that my role involved –Marketing and Administration of the company like banking, developing and maintaining foreign companies’ relations, etc…Formulating and executing work plansHandling banking functions. (Includes handling foreign currencies)Interfacing with clients for their business and web requirementsManaged the development of 2 websites for Pharmaceutical Industry, www.PharmaBazar.com and www.NetIndents.com Managing both the websites included assisting online visitors, reports/ MIS and regular updates. Also, managed the indenting business in the traditional way by means of Phone, Fax and Email besides the online business.International exposure helped me meet requirements for all international dealing methods, banking transactions, etc
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PartnerLyphochem Pharmaceuticals May 1990 - Dec 1999As a Partner in a family business of Pharmaceutical Formulations, looked after all the aspects of business, including but not limited to:Day-to-Day office administration and management, which includes tracking and following the updated government regulations.Documentation, drafting and filing of correspondence the traditional way. Managed a team of over 10 people comprising of accounts, sales and collections teamsRegular study of the market needs and defining business strategiesBanking functions for the businessTouring and meeting customers for Business Development
Jaykumar Sheth Skills
Jaykumar Sheth Education Details
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Commonwealth Education Foundation -
Higher Secondary School
Frequently Asked Questions about Jaykumar Sheth
What company does Jaykumar Sheth work for?
Jaykumar Sheth works for Its - Internet Travel Solutions
What is Jaykumar Sheth's role at the current company?
Jaykumar Sheth's current role is Director at ITS - Internet Travel Solutions.
What is Jaykumar Sheth's email address?
Jaykumar Sheth's email address is ja****@****ail.com
What is Jaykumar Sheth's direct phone number?
Jaykumar Sheth's direct phone number is +9195953*****
What schools did Jaykumar Sheth attend?
Jaykumar Sheth attended Commonwealth Education Foundation, Higher Secondary School.
What skills is Jaykumar Sheth known for?
Jaykumar Sheth has skills like Management, Training, Leadership, Business Analysis, Start Ups, Customer Satisfaction, Tourism, Operations Management, Customer Service, Sales, Travel Management.
Who are Jaykumar Sheth's colleagues?
Jaykumar Sheth's colleagues are Diego Humerez, Vaibhav Ahirrao, Alvaro Zapata, Mayuresh Kambli, Abhijeet Bille, Alexis Guzman, Erick C. Vargas Lopez.
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Jaykumar Sheth
General Manager - Fire Detection & Alarm Systems At Newage Fire Protection Industries Pvt LtdMumbai -
Jaykumar Sheth
Ph.D. | Iot, Machine Learning, Performance Engineering | Walmart LabsSanta Clara, Ca
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