* SalesForce CRM* Managed, updated, and organized customer relationship management (CRM) database daily resulting in 20% more leads * Assisted in planning, marketing, and coordinating branch events to help loan officers gain more exposure in and outside their communities *Provided administrative support to loan originators which boosted efficiency in the office

* Worked with professionals at Greystar to build 10-year cash flow projections and sensitivity analysis based on various growth rates, hold periods, and exit cap rates * Received 60+ hours of training on real estate fundamental property valuation, deal financing, financial modeling, and market research/analysis * Prepared and presented an investment memo to real estate professionals from Greystar, Brookfield, CBRE, and other real estate firms that influenced decision-making for the value-add property

* Oversaw and performed scheduling, cash out, clean up, and event venue operations at various locations and events * Served as the initial point of contact for addressing and resolving customer service issues.* Attended commission board meetings relating to the finances, county tax revenue, and property of the company* Managed part-time staff in daily procedures and operations of the park