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Professional: Experienced consultant leading and supporting engagements for Fortune 100 companies across industry. Roles in Financial Analysis, Strategy & Operations, and Change Management. MBA with a concentration in Strategy and BBA in Finance. Personal: Lived in Thailand, Nepal, India, Bangladesh, China, Hong Kong, and US. Sabbatical in 2011 traveling across 15+ countries and volunteering/teaching at rural boarding schools.
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Senior Consultant, Human CapitalDeloitte Consulting Nov 2021 - PresentWorldwide, OoSummary of role: Strategy & Change Management for Fortune 100 clientsRecognition: Outstanding Performance Award• Designed the internal change capability (change strategy, governance, org. design, playbooks/tools) and built a multi-phase/year change roadmap & communication plan for leading technology client undergoing a global transformation.• Developed a powerful input template to identify 10K+ impacted global stakeholders and then created user-friendly data visualizations (heatmaps) that highlighted the level of engagement and communication needed for success.• Upskilled client leadership and staff in Change Management via workshops & training (virtual and in-person).• Led an offshore team of consultants to fine tune client deliverables and support ongoing change activities.• Supported strategic business development initiatives (sales proposals/RFPs, pricing models, resourcing, research). -
Senior Consultant, Digital StrategyCognizant Aug 2020 - Nov 2021Teaneck, New Jersey, UsSummary of role: Driving digital strategy and business transformation initiatives for Fortune 100 clients (Retail, Pharma, Technology).• Managed 4+ cross-functional and highly visible projects/deliverables impacting 25K+ global technical and business stakeholders.• Led key change management program activities; Stakeholder analysis, interviews, diagnostics, change strategy, leadership alignment and consensus, roadmaps, training, communications, and stakeholder engagement.• Responsible for 1-2 consultants/direct reports as well as being a lead in an internal career development coaching/on boarding program where I mentored 5+ consultants.• Presented key insights after analyzing large sets of quantitative and qualitative data to c-suite executives and senior leaders by utilizing PowerPoint, Excel, Access, Visio, and interactive tools (e.g. Survey Monkey, Menti-Meter). • Proactively learned basics for client software (e.g. JIRA) to enhance collaboration with technical teams.• Regularly set, managed, and met/exceeded expectations with clients, structured ambiguous business problems (e.g. software implementation), and collaborated with business teams to investigate and respond to unexpected findings.• Supported strategic business development initiatives (Sales proposals/RFPs, market research). -
Mba Summer AssociateCognizant Jun 2019 - Aug 2019Teaneck, New Jersey, Us -
Senior Consultant, Strategy & OperationsDeloitte Aug 2015 - Jul 2018Worldwide, OoSummary of role: Focused on process improvement, account management, and financial analysis for a $5B+ client budget.Recognition: Ranked in the Top 10% of my peers, Three Outstanding Performance Awards within 2 years due to exceptional client reviews, Highest Peer Rating every single year at the firm, Early Promotion to Senior Consultant.• Managed key client executive stakeholder relationships during a critical contract renewal year by leading bi-weekly touchpoints, proactively communicating progress and achievements; efforts resulted in contract renewal.• End-to-end project management including building business cases as well as managing scope, dependencies and milestones; high client satisfaction led to promotion and ranking in Top 10% of peers within Strategy & Operations.• Generated $1MM+ in revenue by solving a major problem (lengthy and disorganized onboarding for analysts) and influenced client leadership to allow our firm to standardize processes and develop detailed documentation.• Automated a financial dashboard that allowed clients to accurately and easily identify variances; this dashboard freed client bandwidth by 1-3 business days and increased reporting accuracy to near 100% due to fewer inputs.• Defined critical KPIs and built core operating financial dashboards and reports to help teams drive operational rigor and manage performance; Became the primary point person with senior leadership to understand metrics movements, evaluate opportunities for process improvement, and tackle important strategic questions. -
ConsultantUniversal Services Consulting, Inc. Sep 2013 - Jul 2015Financial Analysis for Department of Defense, Cleared Professional
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Financial AnalystPatrona Corporation May 2012 - May 2013Washington, District Of Columbia, UsFinancial Analysis for Department of Defense, Cleared Professional -
Program AnalystPraxis, Inc. Jan 2010 - Jul 2011Arlington, Va, UsProgram Management for Department of Defense, Cleared Professional
Jay Lama Skills
Jay Lama Education Details
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Emory University - Goizueta Business SchoolMaster Of Business Administration - Mba -
Hkust MbaMaster Of Business Administration - Mba -
Nus Business SchoolMaster Of Business Administration - Mba -
James Madison UniversityFinance
Frequently Asked Questions about Jay Lama
What company does Jay Lama work for?
Jay Lama works for Deloitte Consulting
What is Jay Lama's role at the current company?
Jay Lama's current role is Deloitte | Emory MBA.
What is Jay Lama's email address?
Jay Lama's email address is ja****@****ail.com
What is Jay Lama's direct phone number?
Jay Lama's direct phone number is +170334*****
What schools did Jay Lama attend?
Jay Lama attended Emory University - Goizueta Business School, Hkust Mba, Nus Business School, James Madison University.
What skills is Jay Lama known for?
Jay Lama has skills like Microsoft Office, Microsoft Excel, Financial Analysis, Data Analysis, Analysis, Business Process Improvement, Program Management, Training.
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