Jay Langford Email & Phone Number

Frisco, Tx

Frisco, Tx

Dallas, Tx

Addison, Tx

Plano, Tx

Frisco, Tx

Responsible for North America Delivery Services for software & services provider in Wireless Telecommunications Industry. Managed client services delivery for the North America Telecommunications region. Managed multi-million dollar Microwave Backhaul network designs for nationwide operator. Managed turnkey network design activities for major national operator

Atlanta, Ga

Responsible for North America Operations for software & services provider in Wireless Telecommunications Industry. Managed all client services development, sales, and delivery for the North America Telecommunications region. Grew engineering services department from 6 to 80+ employees while increasing annual revenue from $2 million to $35 millionManaged $4 million annual budget Developed new customer channels leading to sustainable revenue streamsLed integration of two major US client wireless carrier networks from contract negotiations and software development through nationwide implementation to achieve $3M revenue in 2005Resulting in ~$300M annual operational costs savings to clientManaged UMTS technology design of nationwide rollout for major US client carrier to achieve $4M revenue in 2006

Plano, Tx

Responsible for the project leadership of $200M services engagement supporting a $2B nationwide deployment of GSM telecommunications technologyPrimary customer Interface at HQ, Regional and Market levels Assisted the negotiation of the total deployment contractManaged multiple teams in different locations from design through acceptance stagesEstablished project management and technical processes and procedures

Plano, Tx

Provided project management, partner management, technical consulting, and account/customer support services. Managed field trials for first MMDS point-to-multipoint deployment in preparation for $14 million multi-state commercial rollout. Successfully implemented alpha and beta field trial systemsLed proposal development for additional $5 million implementation services contract

Dallas, Tx

Initiated and led wireless projects from conception to completion. Selected from peer group to re-establish productive relationships with difficult customers and emerging technologies. Managed budget, resources and customer expectations on all technical and non-technical issues. Directed all cutover activities for change-out of a major cellular market. Provided technical assistance for contracts ranging from $250 million to $1.5 billion.Managed multiple optimization teams and orchestrated customer acceptance for $800 million multi-state cellular change-outManaged deployment of $10 million nationwide ISP deploymentDirected optimization services for Greenfield PCS provider in a multi-state deploymentDeveloped processes and procedures for improving system performance through identifying product inconsistencies and improving detection and optimization proceduresSuccessfully deployed lab system and developed application platforms for customer demonstrations of Ericsson's LMDS platform. Developed and streamlined service offerings maximizing their effectiveness and value

Richardson, Tx

Led wireless engineering efforts on limited engagements. Initiated and led engineering support of point-to-multipoint deployment for Ericsson Mexico, including system design, product training, sales/marketing and customer support. Provided technical expertise to customers and project leads on system design, implementation and optimization issues. Developed design guidelines and service offerings for commercial deployment of emerging point-to-multipoint technology for $500 million nationwide deploymentRedesigned 800MHz Trunked Radio System exceeding contract specifications and coordinated acceptance testing to transform $200 million liability into $10 million gain

Richardson, Tx

Supported wireless projects with system design, implementation and optimization services.Scripted performance algorithms utilized in OSS for monitoring system performance of TDMA cellular systemsPerformed system dimensioning and capacity planning for cellular deployment proposals

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