Jayla Williams Email & Phone Number

Washington, District Of Columbia, United States

• Maintained quality customer service as the front-line contact to association client organizations and members. • Produced electronic communications and digital marketing campaigns for upcoming client events and client membership renewals.• Provided administrative and project support to the client and staff team, including database maintenance and reporting.

Greater Philadelphia Area

• Interfaced with clients in assisting with the tax preparation process.• Investigated new client bases and assisted in developing outreach campaigns.• Assisted in improving existing programs in addition to performing clerical tasks.

• Implemented training and assigned duties to associates.• Communicated internship and volunteer expectations.• Researched current industry trends and global issues.• Identified trends and determined opportunities to improve processes and execution.

• Researched e-learning resources for Carpe Global’s online growing online database.• Assisted in identifying the target audience for the resources provided on the website.• Edited content entries and submissions of Carpe Global associates.

Greater Philadelphia Area

• Maintained a professional and updated website for current and prospective organization members.• Examined the analytics of the website in order to measure online user engagement.• Assisted in the design of electronic promotional material.

Greater Philadelphia Area

• Planned and promoted community service and volunteer events for members of the International Business Association.• Developed activities to bridge the gap between Temple University students and North Philadelphia's local community through community engagement.