Jayla Williams Email & Phone Number

Washington, District Of Columbia, United States

• Maintained quality customer service as the front-line contact to association client organizations and members.
• Produced electronic communications and digital marketing campaigns for upcoming client events and client membership renewals.
• Provided administrative and project support to the client and staff team, including database maintenance and reporting.

Greater Philadelphia Area

• Interfaced with clients in assisting with the tax preparation process.
• Investigated new client bases and assisted in developing outreach campaigns.
• Assisted in improving existing programs in addition to performing clerical tasks.

• Implemented training and assigned duties to associates.
• Communicated internship and volunteer expectations.
• Researched current industry trends and global issues.
• Identified trends and determined opportunities to improve processes and execution.

• Researched e-learning resources for Carpe Global’s online growing online database.
• Assisted in identifying the target audience for the resources provided on the website.
• Edited content entries and submissions of Carpe Global associates.

Greater Philadelphia Area

• Maintained a professional and updated website for current and prospective organization members.
• Examined the analytics of the website in order to measure online user engagement.
• Assisted in the design of electronic promotional material.

Greater Philadelphia Area

• Planned and promoted community service and volunteer events for members of the International Business Association.
• Developed activities to bridge the gap between Temple University students and North Philadelphia's local community through community engagement.