Jay Lauderdale Email & Phone Number

Spokane, Washington, United States

Spokane, Washington Area

In this role i was contracted to help with the transfer of confidential files and material during the merger of Columbia Medical Associates and Kaiser Permanente. My duties included: • Established and maintained complex filing system, including confidential departmental files/ records.• Created, maintained, tracked, and monitored departmental data spreadsheets and graphs using departmental software.• Completed special projects and reports as delegated by management.• (Expand) and collected information needed to complete project tasks or reports.

Spokane, Washington

I delivered exemplary service to establish long-term rapport with clients and employees. My job duties included the following:• Quickly addressed and resolved workplace issues and established positive employee relations (Too Vague). • Developed HR policies and procedures and ensure consistent compliance with applicable regulations. • Identified opportunities for improvement in training and development and streamlined processes to increase productivity while decreasing cost. • Seamlessly managed various projects through complete lifecycle, consistently meeting timelines or finishing projects ahead of deadline. • Designed and created high-functioning, complex Excel spreadsheets and maintain internal databases. • Updated and reorganized database to create an easily navigable system, resulting in improved efficiency and productivity.• Assisted with Cobra and 401(k) and Roth retirement plan administration; coordinate and oversee biweekly orientation benefits presentation.• Organized open enrollment for medical/ voluntary benefit plans and execute monthly billing to vendors.• Assisted in implementing wellness program, leave of absence, Workers’ Comp., FMLA, LTD, and STD.

Essex, Uk

In this role I volunteered to help support organizational HR operations.• Developed, implemented and managed all HR policies and procedures while ensuring compliance.• Managed onboarding and training of new hires on company processes and procedures.• Steered succession planning initiatives and performance management.• Oversaw all aspects of benefits administration.• Ensured all employee queries were quickly and effectively resolved.• Remained abreast of legal developments and advised management on compliance and risk factors.

Spokane, Washington Area

 Managed a broad range of human resource functions including recruitment, training, compensation, insurance claims and management, record keeping and compliance. Lead a team of 5 administrative support team associates. Facilitated all on-boarding processes for new hires to include pre-employment paperwork, background check reviews, and new hire files. Coordinated orientations, trainings and guidance to associates on corporate policies and procedures. Provided administrative support, payroll processing, and employee scheduling. Administered computer based training and administrative portion of new hire orientation. Efficiently prepared weekly schedules for 150+ employees. Provided back up for sales managers when necessary. Maintained manpower budgets to ensure appropriate staffing levels. Attended and staffed Macy’s career fairs to conduct interviews and secure new team members.

Spokane, Washington Area

• Ensured that employees are clocking in and out appropriately and that they have turned in absence slips when necessary.• Redesigned time keeping procedures for 75+ work force to track employee absence and tardiness. • Processed and documented weekly payroll of a workforce of 75+ employees• Tracked and created work orders.• Forecasted to make sure that all pre-production requirements were met.• Trained new employees for Scheduling Department.• Worked alongside Safety Coordinator to ensure that OSHA standards were being met.

Ensured that employees are clocking in and out appropriately and that they have turned in absence slips when necessary. Redesigned time keeping procedures for 75+ work force to track employee absence and tardiness. Processed and documented weekly payroll of a workforce of 75+ employees Tracked and created work orders. Forecasted to make sure that all pre-production requirements were met. Trained new employees for Scheduling Department. Worked alongside Safety Coordinator to ensure that OSHA standards were being met.

• Handled confidential customer information on a daily basis.• Created and implemented an associate recognition program that was successful in improving the health of the Cash Services Team, and creating a more productive work environment.• Designed and implemented a department goal communication system which makes it easier for associates to see how close the team is to achieving their production and quality goals.Recruited and trained individuals for various positions.

Handled confidential customer information on a daily basis. Created and implemented an associate recognition program that was successful in improving the health of the Cash Services Team, and creating a more productive work environment. Designed and implemented a department goal communication system which makes it easier for associates to see how close the team is to achieving their production and quality goals. Recruited and trained individuals for various positions.

Spokane, Washington Area

• Responsible for opening new accounts, and developing/maintaining relationships with customers.• Trained new associates for various positions.• Fostered collaboration among team members and business partners.• Skilled in matching customers with the products and services that best fit their individual needs.• Acted as the Operations Manager in their absence where my responsibilities included: branch scheduling, payroll, auditing, and constructively resolving customer and teller issues.• Excelled in networking and helped improve the organizations visibility while also building strong relationships with clients. • Developed new employee incentive programs that helped to motivate employees to achieve their sales goals.

Responsible for opening new accounts, and developing/maintaining relationships with customers. Trained new associates for various positions. Fostered collaboration among team members and business partners. Skilled in matching customers with the products and services that best fit their individual needs. Acted as the Operations Manager in their absence where my responsibilities included: branch scheduling, payroll, auditing, and constructively resolving customer and teller issues. Excelled in networking and helped improve the organizations visibility while also building strong relationships with clients. Developed new employee incentive programs that helped to motivate employees to achieve their sales goals.

Spokane, Washington Area

• Responsible for helping clients with their banking needs and identifying products and services that would best fit those needs.• Coached and mentored associates. • Developed a teller referral tracking program which helped the branch exceed their sales goals.• Responsible for delivering employee relations issues and concerns to the branch manager.

Responsible for helping clients with their banking needs and identifying products and services that would best fit those needs. Coached and mentored associates. Developed a teller referral tracking program which helped the branch exceed their sales goals. Responsible for delivering employee relations issues and concerns to the branch manager.

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Associate Of Arts (A.A.), Business, Management, Marketing, And Related Support Services

Ba, Human Resource Management