Jaylene Ablang-Cisneros Email & Phone Number

Reno, Nevada, United States

● Respond to all billing-related emails promptly and professionally.● Guarantee the timely processing of purchase orders, payments, and all billing claims.● Generate invoices for accounts.● Maintain the confidentiality of all client information.● Utilize IFS accounting software for accounting tasks.● Rectify any discrepancies in the general ledger.● Ensure consistent reconciliation to guarantee adherence to the division’s budget limits.

● Conducted audits of the previous day's transactions across all revenue centers, including slots,games, hotel, spa, and food and beverage.● Reviewed and documented discrepancies in all transactions.● Entered and organized data in Excel spreadsheets for accurate reporting.● Verified that received data aligns with reports generated by the AS400 system.● Rectified any system errors impacting net income from the previous day.

Welcomed guests daily and oversaw the check-in and check-out procedures.● Addressed and resolved over 40 customer inquiries each day.● Processed more than 200 reservations monthly through both in-person interactions and phonecalls, providing personalized service.● Acted as the initial point of contact for guests, quickly addressing all issues and questions.● Generated daily reports and conducted nightly audits for the hotel.

● Served as the main contact for deliveries, promptly addressing inquiries from external vendorsand ensuring all related paperwork was managed with complete accuracy.● Organized the Resident Director's calendar by scheduling conduct meetings with studentresidents and offering desk support for over 600 students.● Enabled smooth communication between vendors and external agencies to guarantee timelyfulfillment of service requests.