Jaylene Gallardo Email & Phone Number

Rosemont, Illinois, United States

Answer incoming callsProcess paymentsData entrySchedule tasks for garbage driversEscalated customer callsCustomer relief and trainingInside up sell in salesSocial Media and MarketingEmail communication Developing standardized procedures for the Customer Experience DepartmentHosting training classes for onboarding representatives and current representativesDeveloping current representatives to cross train in all fieldsQuality assurance

Schaumburg, Illinois, United States

Answer incoming callsTake paymentsSet up payment plansUse various GPS systemsResearch on importing and exporting locationsMake outbound calls to clients and mechanic shops when necessaryProcess automatic paymentsInvestigate difficult to reach customers using various applications and websites

Schaumburg, Illinois, United States

Answering phones for over 50 different companiesWorking with EVO phone systemsSorting mail and placing them in their appropriate mailboxes for over 100 different companiesFiling client foldersCreating clientele’s profiles in EVO systemCreating excel sheets for certain clientsScheduling medical, bankruptcy, and flooring appointmentsGreeting all clients as they come inCreating word documents for certain clientsHandling various clientele’s emailsPlacing toner shipment ordersHosting seminars for clientsMaking outbound phone calls confirming appointmentsScheduling meetingsPosting on social media accounts for Intelligent OfficeBooking bus shuttle ticketsFilling out intake forms for various companies, such as a home buying company, and also a psychologist officeScanning documents and sending them to their appropriate clientsWitnessing for various lawyersOutlook usage every day

Chicago, Illinois, United States

Greet passengers as they walk into the designated check-in areaCheck-in passengers into their flight, assuring great customer serviceAssist passengers with any concerns brought to their attentionWork the gate assuring a fast and prompt boardingAssist all flight attendants and captains with any concerns brought to their attentionAssuring all necessary supplies were provided in the planeAssure all passengers are safely boardedWorking in a very fast-paced environment, utilizing my multitasking skills