Jaylene Sanchez Email & Phone Number

•Oversees the Advocacy program’s management and effectiveness under the guidance of the Director of Advocacy & Leadership•Manages all aspects of direct services, advocacy, and outreach to achieve organizational goals•Leads the delivery of high-quality, consistent, safe, and impactful advocacy services•Collaborates closely with senior staff, program leads, and external stakeholders•Performance measured against organizational goals and key performance indicators

•Engages and conducts outreach to individuals with lived experience of homelessness•Fosters connections between community members with lived experience and service providers•Conducts outreach to identify new engagement and leadership opportunities within the community•Develops trainings and workshops focused on educational or advocacy opportunities addressing homelessness•Prepares reports detailing engagement efforts and outcomes•Reports directly to the Director of Advocacy & Leadership•Works closely with the SDHF staff team and community members

•Provides support to SDHF’s homelessness lived-experience engagement and outreach efforts•Assists the Resident and Community Organizer in building connections with individuals with lived-experience and service providers•Conducts outreach for new engagement and leadership opportunities•Assists in developing educational programs related to homelessness•Prepares reports on engagement and outreach activities•Reports to the Resident and Community Organizer•Collaborates closely with SDHF staff, Board of Directors, and members

•Resident Services: • Provided comprehensive assistance to residents during move-in and move-out processes. • Effectively addressed resident inquiries and concerns, ensuring timely resolution. • Cultivated a positive living environment through exceptional customer service.•Administrative Support: • Efficiently managed daily office tasks, including filing, data entry, and record keeping. • Proficiently utilized Microsoft Office Suite and Google Workspace to create professional documents and presentations. • Maintained organized office supplies and equipment. • Contributed to property management tasks as needed.

Global Health, Health Services/Allied Health/Health Sciences, General, 4Th Year

Education record