Jaylin Scott Email & Phone Number

Conducted comprehensive repairs and maintenance on computers, laptops, and printers, ensuring optimal functionality and reliability for educational staff and departments.Configured and installed Cisco telephones and ViewBoards, enhancing communication and interactive learning capabilities within the educational environment.Reimaged computer operating systems and demonstrated meticulous attention to detail in work order management, contributing to efficient system performance and user… Show more Conducted comprehensive repairs and maintenance on computers, laptops, and printers, ensuring optimal functionality and reliability for educational staff and departments.Configured and installed Cisco telephones and ViewBoards, enhancing communication and interactive learning capabilities within the educational environment.Reimaged computer operating systems and demonstrated meticulous attention to detail in work order management, contributing to efficient system performance and user satisfaction. Show less

Managed customer inquiries with a commitment to resolving issues on the initial contact, demonstrating proficiency in problem-solving and efficient call handling.Documented and processed customer claims with a high degree of accuracy, ensuring compliance with confidentiality standards and operational procedures.Collaborated with interdepartmental teams to escalate complex customer issues, maintaining an up-to-date knowledge base through regular attendance at training sessions and review… Show more Managed customer inquiries with a commitment to resolving issues on the initial contact, demonstrating proficiency in problem-solving and efficient call handling.Documented and processed customer claims with a high degree of accuracy, ensuring compliance with confidentiality standards and operational procedures.Collaborated with interdepartmental teams to escalate complex customer issues, maintaining an up-to-date knowledge base through regular attendance at training sessions and review of new materials. Show less

Provided outstanding customer service by accurately responding to inquiries and efficiently directing patrons, enhancing the overall guest experience.Monitored audio-visual quality, regulated auditorium conditions, and upheld company policies to prevent film piracy and guarantee guest safety.

Computational Science

Computer Science