Jaylin Kemp Email & Phone Number

Baton Rouge, Louisiana, United States

Active position welcoming and walking guests through a new experience. Working at a family entertainment center, you encounter a lot of different families. Recommending the best packages and activities specifically tailored for each family was my speciality.

Remote

Working as a payment specialist, I placed over 100+ outgoing calls a day to meet daily dial requirements. Services rendered were dependent on the status of the account for that particular account holder. These services included but were not limited to collecting delinquent payment information, revising policy statues, upgrading and/or upselling products, sometimes closing accounts, but more frequently opening new ones.

Amite, Louisiana, United States

Working as a leasing agent, I spent most of my time ensuring that the applicants and the property would be a good fit for one another while also maintaining a pleasant living environment for current residents. Applications submitted required a multi-step verification process that involved proof of income, credit history, rental history, personal references, as well as a deposit. Keeping a steady flow to the movement of applications was a major goal, making sure the property never had too many vacancies. For existing residents, my duties ranged from collecting rent and/or arranging payment plans, to prioritizing and dispatching maintenance for work-order calls.

Ponchatoula, Louisiana, United States

I started my journey at Taco Bell as a crew member. However, through hard work and consistency, I was fast-tracked to the management track in less than a year. As a shift lead, on any given shift, I was managing a team of 7-10 individuals. All of which who worked different positions needed to ensure that the store functioned smoothly, from my Food Champions (food-makers) to my Service Champions (cashiers). The beginning of each shift, I began with a brief rally where I shared with my team the active goals for that shift, where each person would work to help us meet these goals, and errors that occurs on previous shifts that could prevent us from reaching our new goals. Often, I ended the meetings with awarding team member(s) that went above and beyond the call of duty on previous shifts. Aside from building my team, my job as a shift manager consisted of counting products, depositing large sums of money, and most frequently: customer complaints.

Bachelor Of Arts - Ba, Political Science And Government, 3.8

Activities and Societies: Pi Sigma AlphaA Junior at the University of New Orleans pursuing a Bachelor’s degree in Political Science.

Education record