In the immortal words of Han Solo, “Never tell me the odds.” Not only will I ignore them, but I’ll also have everyone around me ignoring them, too. Most important – there is no job too small (or too big) that we can’t tackle together. As my team will attest, this is the key to success in generating >$15M in annual sales. My formula for building a culture of achievement is simple. Focus on process, people, and doing the right thing. Streamlining end-to-end procedures helps employees make the right decisions while focusing on people builds up employees and, in turn, seals customer loyalty. How do I know this works? 40% of our customers come back for new vehicles, and 70% of our new business is either repeat or referral. MY BACKGROUND🔘 15+ years of leadership experience in the automotive industry, 5 years at GM level🔘 $75M in total career gross revenue🔘 Multiple turnarounds and business rescues with increases of up to 200% (2X growth)🔘 Management of up to 40 employees with turnover of ~20%, well below industry average🔘 Strong business acumen with deep vendor relationships and technical background in lending and management of financial services relationships