Jay Ludher Email & Phone Number

Helsinki, Uusimaa, Finland

Managing customer-implementations of Revieve's product portfolio across leading brands and retailers. Working as a key member of the Implementation team, I'm responsible for technical implementations of customer projects including configuring product-suite options for partners, assisting partners with the deployment of products as well as liaising with international corporate customers.

Helsinki, Uusimaa, Finland

Managing projects within the Virtual Studio division which involves leading teams of artists and developers to complete the projects at hand to the best standard. This role is responsible for general project management duties, including developing and implementing a project schedule and work plan, facilitating communication between the project team and the client, and efficient resource allocation.

Helsinki, Uusimaa, Finland

Involved in different Project Management tasks for a few projects in the Real Estate division of the business, such as client communication and schedule managing. Assisted with presentation deck creating and proofreading for clients, and overall just giving a helping hand wherever needed.

Helsinki Area, Finland

Worked in a waiter role at the Skiffer Kallio branch, where I was always aware of customer satisfaction to deliver the perfect service experience. Duties and responsibilities included servicing the customers in a friendly, efficient manner while maintaining a clean and safe work environment, and ensuring that customers feel welcome, comfortable and well attended to at all times.

Sydney Area, Australia

Worked in this role as the primary I.T. Support and Maintenance Officer. Performed many duties which included extensive I.T. system refurbishment, I.T. system checks, replacing and upgrading legacy I.T. systems, maintaining work flow through regular application testing, ensuring proper licences for all programs were in place for the business, network maintenance and server upgrading, website development for promoting the business and regular maintenance of it, customising of software for the business processes, performing performance checks on all computers - 10 computers & file server, dealing with telephone enquiries from staff regarding I.T. issues, and researching suitable hardware requirements of the firm.

St Leonards, Sydney

The Service Desk Support Coordinator was a role that involved coordinating with both the engineers within the company and also the Network Operations Centre in regards to jobs that had been logged by customers that have their company hardware under a maintenance agreement with Interactive. As well as providing third-party hardware maintenance, the company also provides services such as hosted data centres, business continuity and a selection of user-friendly cloud based services to their over 2000 strong customer base.

Sydney, Australia

Worked in the App sales and Installation team that attended appointments with interested businesses to explain to them in more detail what the company does and how our company's app can help their business. As well as this, I also installed and properly implemented the app at our customer locations and trained them on how to integrate the app with their normal business activities.

Sydney, Australia

Being a Careers Ambassador involved responsibilities such as the promotion of UTS: Careers services and events at lectures, assisting at UTS: Careers events, distributing leaflets, liaising with a wide range of student societies and academics, and ad-hoc administration.

Master Of Science - Ms, Prosperity, Innovation And Entrepreneurship

Bachelor Of Science In It/Diploma In It Professional Practice, Information Technology, Distinction

Activities and Societies: Peer Network, BUiLD, SOUL, Credo, BIG, EngSoc, ProgSoc, Backstage, TheBigLift, Batyr, UTS Sports, Students.

University Exchange, Information Technology, Pass

Activities and Societies: Joined the Södermanlands-Nerikes (Snerikes) Student Nation which held multiple events throughout the semester.

Higher School Certificate, 7 - 12

Activities and Societies: IT Club, House Chapel Leader, Soccer and Basketball Teams, Cadets, Duke of Edinburgh.Completed my Higher School.