Jaylyn Ellis Email and Phone Number

As a Support Center Guide at Tactis, I use my customer service experience to create a unique and empathetic environment for our participants. I am working to finish a BA in Graphic Design from Southern New Hampshire University, and I am proficient in Zendesk and Salesforce Lightning. I have over three years of work experience in various customer-facing roles, including as a Customer Service Representative at Starry, Inc. and as a Social Media Manager at Headband. I have developed strong communication, social media outreach, and problem-solving skills that enable me to deliver high-quality service and support to our customers. I am passionate about graphic design and customer service, and I enjoy working with a diverse and collaborative team that shares the same mission and values.