• Responsible for tracking the financial performance, analyzing effectiveness, and creating forecast for multiple companies.• Assist senior management of companies make tactical and strategic decisions by providing daily detailed reports.• Identify opportunities for performance and financial improvement for clients.

•Self taught cookie baker and cookie designer. Created amazing, made from scratch cookie recipe used to create stunning designed cookies.•Work closely with customers, designing and creating one-of-a-kind special event cookies (birthdays, weddings, wedding/baby showers, baby reveal parties, college and local school events, seminars, special events, etc.•Market products and services, secure customers and provide quality product to encourage repeat sales and referrals.•Promote and market designer cookies on social media (Facebook and Instagram).•Maintain bookkeeping records, accounts payables and receivables and perform cost analysis on orders.

•Responsible for supporting all functions of the accounts receivable department, including issuing invoices related to sales orders, entering customer payments, and managing invoice requests•Accurately prepares and posts invoices and cash receipts•Monitors and responds to inquires regarding invoices and cash receipts

•Work closely with local insurance agent to establish and meet marketing goals. •Develop leads, schedule appointments, identify customer needs and market appropriate products and services. •Market insurance products through value-based telephone conversations to increase agent’s book of business and provide quality customer service.•Review customer’s insurance policies and identify areas for future sales.•Provide prompt, accurate customer serve with policy changes, trade ins, policy questions, and billing clarifications.

•Scheduled, received and announced patients and visitors. Checked patients in and obtained/updated contact and billing/insurance information, personal medical history and HIPAA forms. •Checked patients out, received payments and scheduled followup appointment, as needed.•Contacted medical insurance companies to obtain patient eligibility and pre-certification for surgeries. Communicated coverage with patients or responsible party and collected all copays, co-insurances, and deductibles up front.•Maintained patient confidence and protected operations by keeping information confidential.•Adhered to professional standards, policies and procedures, federal, state, and local requirements.

•Assisted customers with the selection and purchase of merchandise.•Updated customer information in database to notify of sales and special events.•Prepared end-of-day inventory and sales reports.

•Supported owner with administrative operations. Wrote and edited letters and documents, maintained front office and filed documents.