Jay Marks Email & Phone Number

Creating the best possible work environment for leaders and their teams is my purpose and what drives my approach. As the former VP of Management & Organization Development at Capital Group, one of America's largest investment management firms (AUM: $2.7 trillion), I bring over 30 years of experience in organizational development and human relations to enhance client organizations. My expertise includes managing significant growth in a leading financial services firm, executive coaching, resolving complex issues like harassment suits and senior team conflict, and revitalizing outdated hierarchies to create collaborative workplaces that meet the demands of today's business environment. The key to success? Culture, communication, respect, and involvement.My focus areas include:• Senior Teams: Leadership teams are often composed of talented individuals who excel in their roles but may not always collaborate effectively. Leaders need to be open to genuinely explore, disagree, and then commit to the decision which best serves the organization. I work with leaders to make this happen through executive coaching, team retreats, and culture & strategy planning.• Inclusion and Psychological Safety: A strong culture is built on an environment where people can share ideas, critique, and disagree without fear of negative consequences. This environment is crucial for attracting and retaining top talent and maximizing their contributions to drive company performance. Working with clients to develop this culture is foundational to my approach.• Growth and Change: Success often brings growth—and with it, challenges. As businesses evolve, communication, roles, processes, and priorities must adapt. I help organizations develop the necessary processes, infrastructure, and forums to manage transitions, ensuring teams remain informed and engaged as change occurs.I've worked with firms across various industries, including financial services, logistics, software development, higher education, fine arts, fashion, non-profits, pharmaceuticals, aerospace, and manufacturing. My experience spans global teams in Asia, Europe, India, Mexico and the U.S.

Listed skills include Organizational Development, Leadership Development, Performance Management, Change Management, and 45 others.