Jayron Martinez Email & Phone Number

Greater New York City Area

As a Technical Engineer at Miradore my main responsibilities are:- To assist the North American Sales department with technical support during the sales process - Working with customers and partners on implementations and training via phone and web conferences.- Provide Pre and Post Sales Technical Support to potential and current customersSome of the areas in which I have gained experience at Miradore:- Support, training and best practice consulting in device management (MDM)- Apple Business Manager and Apple School Manager, DEP and VPP- Android for Enterprise, Managed Google Play Enrollment- Samsung and Knox Enrollment

Our typical client profile is either: an international company entering the US market, companies who want to launch into new markets (ex: build a channel partner ecosystem), and/or US SMB companies who want to launch aggressive revenue campaigns Nationally or Internationally.Game Changers team members and our expanded delivery partners - bring together skills and capability for project success.Our historical experiences with our GCS partners for on-demand expertise in lead generation campaigns, technical support, Public Relations, content writers, creative designers, web designers, sales team coaching, channel partners in over 50 countries, and technical resources eliminates guess work and cuts right to the key elements for customer success.

Lawrenceville, New Jersey

*Document, prioritize, and track requests using an electronic helpdesk system (spiceworks)*Performed routine maintenance and infrastructure support. Performed server maintenance and operate Active Directory as directed. *Research, learn, evaluate, install and upgrade new software and apps onto computers, tablets, and Chromebooks. Supports office productivity packages such as MS Office, as well as other software utilized at the school. *Support operating systems such as Windows 7, 10, and Windows Server 2012. Operate various imaging and remote control programs.

Hamilton, Nj

*Document, prioritize, and track requests using an electronic helpdesk system (spiceworks and freshdesk)*Performed routine maintenance and infrastructure support. Performed server maintenance and operate Active Directory as directed. *Research, learn, evaluate, install and upgrade new software and apps onto computers, tablets, and Chromebooks. Supports office productivity packages such as MS Office, as well as other software utilized at the school. *Support operating systems such as Windows 7, and Windows Server 2008. Operates various imaging and remote control programs.*Responsible for Social Media Postings regarding various activities happening throughout the school.

Virtual, Us

* Rebuilt website using WordPress format* Upgraded the website to include mobile interface * Using keywords and SEO, increased visibility from client’s search results to page 2 in google rankings* Installed and configured WordPress for client as well as responsible for all upgrades and maintenance

Greater New York City Area

* Assigned jobs by 1 of 2 managers (worked on urgent roles)* Closed first job placement within 6 weeks of starting* Used proprietary candidate ATS, LinkedIn, Google and Social Media in an effort to find best candidates for jobs I worked on. * Worked on roles for DBA’s, Help Desk, Systems Analyst, Systems Administrators.

Virtual, Us

* Assigned jobs by CEO of company* Became 1 of 2 managers of other recruiters within 6 months at firm* Closed 5 job roles within my time there coming in with no prior recruiting knowledge.* Brought in 3 new clients into company as part of sales effort.

Greater New York City Area

* Worked remotely with vendors being used to manage client websites* Assisted in managing Solaris machines on as needed basis* Worked with outside vendors in managing webtrends analytics database. * Assisted in week long migration of analytics data from vendor hosted to self-hosted solution.* Negotiated a quicker vendor response time from over 72 hours to 24-48 hrs and increased accuracy of data by up to 80%* Recaptured nearly a year’s worth of missing data, bring back extensive data to client on web traffic previously thought lost.

Greater New York City Area

* Orchestrated design, setup, and configuration/integration of network infrastructures of new offices across four states* Built Windows 2000 server (which was previously a networked PC) which was used as the primary system for companies’ payroll which increased efficiency and processed $8-10 million per week in billing* Responsible for companies networking infrastructure consisting of Cisco, Juniper, and 3Com Routers,and Switches* 24-7 On Call Responsibilities (including AC systems and emergencies as monitored by ADT)* Personal desktop support for 185 users located in central office throughout 4 floors. As well as 22 satellite offices managed via phone, the Internet or personal visits.* Successfully transitioned several servers and desktops where possible from Windows to Linux.