Jay Mayfield Email and Phone Number

Full service cleaning of residential and commercial spaces. We have a brand new, state-of-the-art technology for disinfecting spaces quickly and effectively, with no harm to pets or humans.

We offer companion care services to aging seniors, whether they are in their own home or in a care facility. Our primary goal is to help senior adults age in place with dignity and respect. If you cannot be there full time for your loved one, we can step in and assist.

Provide direct support to frontline leadership as they help their teams navigate change. Develop and implement change management strategies within the organization. Facilitate change manage activities with cross-functional team members across the organization. Drive higher utilization of new processes and systems with impacted stakeholders, increasing early adoption rates and user satisfaction.

Responsible for developing and implementing the customer experience strategy for a complex customer support model. Driving service excellence, employee engagement, and leadership development.

Managed a team of business professionals supporting our largest customers. Our team provided proactive account support and relationship management, focused on ensuring timely and accurate service to all of our customers.ABB Optical Group is a leading provider of optical products, services and business solutions in the eye care industry. ABB operates through three business pillars: ABB Contact Lens, ABB Labs and ABB Business Solutions. ABB is focused on the future of eye care professionals, ensuring that they succeed by making practices more efficient and helping providers effectively navigate market changes. Visit abboptical.com for more information.

Led a group of 400 inbound customer service and technical support employees; resolving customer issues for one of the nation's largest telecommunications companies.

Area Director over five clubs in the North Texas region. Motivated and supported clubs in their pursuit of distinguished club status, member growth, and goal attainment.Toastmasters International is a world leader in communication and leadership development. Our membership is more than 332,000 memberships. Members improve their speaking and leadership skills by attending one of the 15,400 clubs in 135 countries that make up our global network of meeting locations.The world needs leaders. Leaders head families, coach teams, run businesses and mentor others. These leaders must not only accomplish, they must communicate. By regularly giving speeches, gaining feedback, leading teams and guiding others to achieve their goals in a supportive atmosphere, leaders emerge from the Toastmasters program. Every Toastmasters journey begins with a single speech. During their journey, they learn to tell their stories. They listen and answer. They plan and lead. They give feedback—and accept it. Through our community of learners, they find their path to leadership.

Managed multiple call centers and employees across three states. Supported large business customers with daily account requests. Led three different call centers/teams to top tier ranking across entire business.

Assisted customers in finding the right vehicle to meet their needs and wants. Guided them through the selection, purchasing, and financing process then followed up to ensure complete satisfaction.

Supervised a nationwide tech support call center team for a large long distance phone company.